I am a highly motivated IT professional with a strong foundation in computer science, systems administration, and user support. I’m skilled in troubleshooting, onboarding, software training, and maintaining smooth technical operations. I’m passionate about leveraging technology to improve workflows and user satisfaction. I excel at working cross-functionally to deliver technical solutions that boost organizational efficiency. I have hands-on experience in IT support, social media management, and data handling, with a proven ability to design engaging content, streamline processes, and implement new tech trends to enhance productivity.

Ruth Dzigbordi Akpe

I am a highly motivated IT professional with a strong foundation in computer science, systems administration, and user support. I’m skilled in troubleshooting, onboarding, software training, and maintaining smooth technical operations. I’m passionate about leveraging technology to improve workflows and user satisfaction. I excel at working cross-functionally to deliver technical solutions that boost organizational efficiency. I have hands-on experience in IT support, social media management, and data handling, with a proven ability to design engaging content, streamline processes, and implement new tech trends to enhance productivity.

Available to hire

I am a highly motivated IT professional with a strong foundation in computer science, systems administration, and user support. I’m skilled in troubleshooting, onboarding, software training, and maintaining smooth technical operations. I’m passionate about leveraging technology to improve workflows and user satisfaction. I excel at working cross-functionally to deliver technical solutions that boost organizational efficiency.

I have hands-on experience in IT support, social media management, and data handling, with a proven ability to design engaging content, streamline processes, and implement new tech trends to enhance productivity.

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Language

English
Fluent
French
Intermediate
Chinese
Intermediate

Work Experience

Social Media Manager & Coordinator (Contract) at ETH Accra
May 1, 2025 - August 15, 2025
Led social media strategy across multiple platforms including X, Instagram, Discord, Telegram, and WhatsApp. Created and posted visually appealing, brand-consistent content. Coordinated interactive quizzes to boost audience engagement and increased community participation through creative campaigns.
Social Media Manager at Mangrove Executive Lounge and Bar
December 1, 2024 - August 15, 2025
Managed Instagram account, growing followers from zero to 2,000 in 10 months. Produced high-quality photo, video, and graphic content aligned with brand identity. Scheduled and published posts using content planning tools. Engaged directly with followers to build customer loyalty and brand awareness.
Graphic Designer & Social Media Support at Bilo Group
December 1, 2024 - August 15, 2025
Designed branded social media graphics and promotional materials. Supported online campaigns with visually cohesive designs. Collaborated with the marketing team to maintain brand voice and style.
Technology Officer at Bilo Group
December 1, 2023 - December 1, 2024
Delivered IT support across departments, resolving software and hardware issues efficiently. Onboarded and trained new employees, streamlining system access and usage. Conducted research to implement new tech trends that improved team productivity. Acted as the go-to person for troubleshooting and user education.
Social Media Manager at Mangrove Executive Lounge and Bar
December 1, 2023 - December 1, 2024
Designed flyers and visual content for social media platforms. Curated and wrote engaging content, increasing Instagram followers from 0 to 2000. Improved audience engagement and brand visibility through strategic posting.
Data Entry Specialist at Tropical Beach Gardens
October 1, 2021 - November 1, 2023
Maintained accurate data records and improved data accessibility. Trained staff on digital tools for data entry and tracking.
Computer System Administrator at Ignite Lines Limited
January 1, 2021 - February 1, 2022
Analyzed system performance and implemented solutions to reduce downtime. Applied predictive techniques to detect and mitigate IT system risks. Automated system tasks to reduce manual workload and ensure continuity.

Education

BSc. Computer Science and Technology at Shenyang Institute of Engineering, China
January 1, 2017 - January 1, 2021
BSc Computer Science and Technology at Shenyang Institute of Engineering, China
January 1, 2017 - January 1, 2021
French Language Diploma at L’Alliance Française, Accra, Ghana
January 1, 2014 - January 1, 2016
General Arts at Archbishop Porter Girls’ Senior High School
January 1, 2011 - January 1, 2014

Qualifications

Best Performing International Student
January 15, 2021 - January 15, 2021

Industry Experience

Media & Entertainment, Retail, Professional Services, Software & Internet, Computers & Electronics