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Bilingual (English/Spanish) Studio Art graduate with 10+ years of customer service experience in higher education and high-end retail, plus experience as a social media content creator. Known for staying extremely organized, multitasking effectively, and building strong, trust-based relationships with customers and students. Skilled in Adobe Creative Suite (Illustrator and Lightroom) and Microsoft Office, with a track record of managing sensitive student data, supporting college admissions and financial aid applications, and delivering timely, accurate database updates while maintaining a high level of service and professionalism.…Bilingual (English/Spanish) Studio Art graduate with 10+ years of customer service experience in higher education and high-end retail, plus experience as a social media content creator. Known for staying extremely organized, multitasking effectively, and building strong, trust-based relationships with customers and students. Skilled in Adobe Creative Suite (Illustrator and Lightroom) and Microsoft Office, with a track record of managing sensitive student data, supporting college admissions and financial aid applications, and delivering timely, accurate database updates while maintaining a high level of service and professionalism.

Ruth Morel

Social Media Manager, Content Creator, Project Manager, +1

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Bilingual (English/Spanish) Studio Art graduate with 10+ years of customer service experience in higher education and high-end retail, plus experience as a social media content creator. Known for staying extremely organized, multitasking effectively, and building strong, trust-based relationships with customers and students. Skilled in Adobe Creative Suite (Illustrator and Lightroom) and Microsoft Office, with a track record of managing sensitive student data, supporting college admissions and financial aid applications, and delivering timely, accurate database updates while maintaining a high level of service and professionalism.…Bilingual (English/Spanish) Studio Art graduate with 10+ years of customer service experience in higher education and high-end retail, plus experience as a social media content creator. Known for staying extremely organized, multitasking effectively, and building strong, trust-based relationships with customers and students. Skilled in Adobe Creative Suite (Illustrator and Lightroom) and Microsoft Office, with a track record of managing sensitive student data, supporting college admissions and financial aid applications, and delivering timely, accurate database updates while maintaining a high level of service and professionalism.

Available to hire

Bilingual (English/Spanish) Studio Art graduate with 10+ years of customer service experience in higher education and high-end retail, plus experience as a social media content creator. Known for staying extremely organized, multitasking effectively, and building strong, trust-based relationships with customers and students.

Skilled in Adobe Creative Suite (Illustrator and Lightroom) and Microsoft Office, with a track record of managing sensitive student data, supporting college admissions and financial aid applications, and delivering timely, accurate database updates while maintaining a high level of service and professionalism.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Beginner

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

College Advisor at TRIO EOC College Connections Project

September 1, 2023 - Present

Conduct one-on-one counseling sessions with students to assess academic and career goals. Provide guidance on college admissions requirements. Manage a caseload of 200+ students to support completion of college, financial aid, program, and related applications. Ensure timely, accurate data entry into the Blumen database and remain organized with progress tracking toward program objectives.

Administrative Assistant at TRIO EOC College Connections Project

July 1, 2018 - September 1, 2023

Entered sensitive information for 900+ students into the data system, maintaining and updating 900+ records and filing systems. Accurately entered bills and invoices in the RF/CUNY online system. Created content for CCP’s social media platforms and supported clerical tasks including copying, faxing, and filing (electronic and paper) documents.

Merchandise Associate, Men's Collection at Macy’s Herald Square

October 1, 2009 - July 1, 2018

Maintain a clean and organized stockroom, track inventory counts, and execute audits. Arrange and maintain brand-standard visual merchandising presentation across the shop floor. Process merchandise to be floor-ready while keeping the stockroom to brand standards. Replenish and recover merchandise to ensure a positive customer shopping experience.