Available to hire
Hi, I’m Samantha Pasha. I’ve built a solid career across printing, quality control, data entry, and customer care, mainly in Cape Town and surrounding areas. I pride myself on accuracy, reliability, and delivering excellent service in fast-paced environments. I’m always looking to grow my skills and contribute positively to a team.
I’m practical, hands-on, and enjoy collaborating with colleagues to streamline processes and improve customer experiences. I’m open to opportunities that leverage my administrative and service-related experience, and I’m comfortable with ongoing learning and adapting to new tools and systems.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Advanced
Afrikaans
Advanced
Work Experience
Appointment Setter/Customer care service at The Cold Calling Company
April 1, 2023 - PresentAppointment setting and customer care duties for ongoing engagement.
Customer Care Specialist at Remo Connect
January 1, 2018 - December 31, 2022Customer care specialist; supported clients and managed inquiries.
Appointment Setter/Customer care at Pearson Locke
January 1, 2016 - December 31, 2022Appointment setting and customer care duties for UK-based company.
Customer care service at Trident Press
January 1, 2012 - June 30, 2016Customer care and service duties; assisted clients and processed orders.
Data Entry Clerk at City of Cape Town
February 1, 2009 - January 31, 2012Data entry duties; maintained records and databases.
Customer Care Service at BP
January 1, 2008 - January 1, 2009Customer care support; assisted customers and handled service inquiries.
Quality Control at Duiker Print
January 1, 2004 - January 1, 2007Quality assurance and control of print production.
Customer Care Services at Fudge Factory
January 1, 1999 - January 1, 2002Customer service operations; handled inquiries and order processing.
Quality Controller at Cape Printing
January 1, 1991 - January 1, 1999Quality control for printed materials, ensuring standards and finished goods meet requirements.
Education
Grade 12 / Matric at Belhar High
January 11, 2030 - March 18, 2026Grade 12 at Belhar High
January 11, 2030 - March 23, 2026Qualifications
Office Administration Plus
January 11, 2030 - March 18, 2026Manual Bookkeeping until TB Pastel V7
January 11, 2030 - March 18, 2026Typing 1 & 2
January 11, 2030 - March 18, 2026MS Word
January 11, 2030 - March 18, 2026MS Excel
January 11, 2030 - March 18, 2026Powerpoint
January 11, 2030 - March 18, 2026Pastel V7
January 11, 2030 - March 18, 2026Microsoft Office
January 11, 2030 - March 18, 2026Adobe Photoshop
January 11, 2030 - March 18, 2026Adobe Illustrator
January 11, 2030 - March 18, 2026HTML5
January 11, 2030 - March 18, 2026CSS
January 11, 2030 - March 18, 2026Diploma in Customer Service
January 11, 2030 - March 23, 2026Introduction to Computers and Windows (MTR Computers/ Landmark International)
January 11, 2030 - March 23, 2026Ms DOS 6.22
January 11, 2030 - March 23, 2026Typing 1 & 2
January 11, 2030 - March 23, 2026MS Word
January 11, 2030 - March 23, 2026Excel
January 11, 2030 - March 23, 2026PowerPoint
January 11, 2030 - March 23, 2026Outlook Express
January 11, 2030 - March 23, 2026Internet
January 11, 2030 - March 23, 2026Pastel V7
January 11, 2030 - March 23, 2026Office Administration Plus
January 11, 2030 - March 23, 2026Manual Bookkeeping until TB
January 11, 2030 - March 23, 2026Industry Experience
Manufacturing, Professional Services, Government, Retail, Media & Entertainment, Education
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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