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Hi, I’m Shaista Peerzada, a results-driven Business System Analyst based in Vancouver, BC. I have 6+ years delivering strategy, operations, digital transformation, and analytics initiatives across financial services, insurance, and technology sectors. I specialize in requirements management—elicitation, BRDs, FRDs, user stories, and acceptance criteria—and I support full SDLC delivery with a strong emphasis on stakeholder alignment. I thrive in Agile/Scrum and Waterfall environments, lead UAT planning and data validation with SQL and Excel, and collaborate with SMEs and cross-functional teams to translate business needs into scalable, high-quality system solutions. I enjoy turning complex processes into clear, governance-driven artefacts and driving measurable outcomes.…Hi, I’m Shaista Peerzada, a results-driven Business System Analyst based in Vancouver, BC. I have 6+ years delivering strategy, operations, digital transformation, and analytics initiatives across financial services, insurance, and technology sectors. I specialize in requirements management—elicitation, BRDs, FRDs, user stories, and acceptance criteria—and I support full SDLC delivery with a strong emphasis on stakeholder alignment. I thrive in Agile/Scrum and Waterfall environments, lead UAT planning and data validation with SQL and Excel, and collaborate with SMEs and cross-functional teams to translate business needs into scalable, high-quality system solutions. I enjoy turning complex processes into clear, governance-driven artefacts and driving measurable outcomes.

Shaista Peerzada

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Hi, I’m Shaista Peerzada, a results-driven Business System Analyst based in Vancouver, BC. I have 6+ years delivering strategy, operations, digital transformation, and analytics initiatives across financial services, insurance, and technology sectors. I specialize in requirements management—elicitation, BRDs, FRDs, user stories, and acceptance criteria—and I support full SDLC delivery with a strong emphasis on stakeholder alignment. I thrive in Agile/Scrum and Waterfall environments, lead UAT planning and data validation with SQL and Excel, and collaborate with SMEs and cross-functional teams to translate business needs into scalable, high-quality system solutions. I enjoy turning complex processes into clear, governance-driven artefacts and driving measurable outcomes.…Hi, I’m Shaista Peerzada, a results-driven Business System Analyst based in Vancouver, BC. I have 6+ years delivering strategy, operations, digital transformation, and analytics initiatives across financial services, insurance, and technology sectors. I specialize in requirements management—elicitation, BRDs, FRDs, user stories, and acceptance criteria—and I support full SDLC delivery with a strong emphasis on stakeholder alignment. I thrive in Agile/Scrum and Waterfall environments, lead UAT planning and data validation with SQL and Excel, and collaborate with SMEs and cross-functional teams to translate business needs into scalable, high-quality system solutions. I enjoy turning complex processes into clear, governance-driven artefacts and driving measurable outcomes.

Available to hire

Hi, I’m Shaista Peerzada, a results-driven Business System Analyst based in Vancouver, BC. I have 6+ years delivering strategy, operations, digital transformation, and analytics initiatives across financial services, insurance, and technology sectors. I specialize in requirements management—elicitation, BRDs, FRDs, user stories, and acceptance criteria—and I support full SDLC delivery with a strong emphasis on stakeholder alignment.

I thrive in Agile/Scrum and Waterfall environments, lead UAT planning and data validation with SQL and Excel, and collaborate with SMEs and cross-functional teams to translate business needs into scalable, high-quality system solutions. I enjoy turning complex processes into clear, governance-driven artefacts and driving measurable outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Business Analyst at Lucky Impex

February 1, 2023 - August 1, 2025

Led end-to-end business and systems analysis for clients in wealth management, asset management, and capital markets. Defined journey vision with SMEs and stakeholders; elicited requirements; produced BRDs, functional specs, and process docs. Translated business needs into business, functional, and technical requirements to support development and data teams. Supported Agile/Scrum delivery by managing requirements, dependencies, and deliverables in JIRA. Led UAT activities, including test case creation, defect management, data validation, and post-production support. Performed data analysis, migration validation, and reporting using SQL and Excel to ensure data accuracy and solution quality. Collaborated with project managers and cross-functional teams on planning, change impact assessment, and release coordination. Created UML artifacts (use cases, activity, sequence diagrams), workflows, and SOPs to ensure clarity, governance, and stakeholder alignment.

Business Analyst at Desjardins Insurance

January 1, 2020 - December 1, 2022

Supported large-scale insurance systems transformation by performing business analysis for Policy, Claims, Billing, and Point-of-Sale (POS) solutions across commercial property and commercial vehicle insurance. Conducted GAP analyses, current-state vs future-state assessments, and identified process improvement opportunities. Elicited and validated requirements with stakeholders through interviews, client workshops, and JAD sessions (Waterfall & Agile). Produced UML diagrams, process flows, use cases, and business rules to support solution design and development. Supported UAT execution, defect triage, and SQL-based data validation to ensure solution quality and business readiness. Collaborated with SMEs, Change Management Boards, and cross-functional teams to assess scope changes, manage dependencies, and support delivery timelines. Utilized JIRA, SAP, HP ALM, MS Visio, SharePoint, and Microsoft Project for requirements management and documentation.

Technical Analyst / Software Developer at WNS Global

May 1, 2017 - December 1, 2019

Led end-to-end business analysis for digital transformation and CRM modernization, replacing manual and spreadsheet-driven processes. Elicited, analyzed, and documented business, functional, and non-functional requirements through stakeholder interviews, workshops, and JAD sessions. Authored clear User Stories, Acceptance Criteria, business rules, and data flow models; maintained traceability in JIRA. Supported Agile/Scrum delivery by participating in daily stand-ups, sprint planning, and stakeholder reviews. Collaborated with Project Managers, SMEs, and cross-functional teams to resolve issues, manage dependencies, and ensure on-time delivery. Identified risks, constraints, and dependencies, contributing to WBS planning and milestone tracking.