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Social media manager and passionate content creator with 4+ years of experience in social media, UGC, brand partnerships, and content strategy. Built an engaged audience of 47K+ followers on Instagram and 8K+ subscribers on YouTube, creating high-performing short-form content and data-driven strategies.…

SNEHA VERMA

Social Media Manager, Content Creator, UGC Creator

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Social media manager and passionate content creator with 4+ years of experience in social media, UGC, brand partnerships, and content strategy. Built an engaged audience of 47K+ followers on Instagram and 8K+ subscribers on YouTube, creating high-performing short-form content and data-driven strategies.…

Available to hire

Social media manager and passionate content creator with 4+ years of experience in social media, UGC, brand partnerships, and content strategy. Built an engaged audience of 47K+ followers on Instagram and 8K+ subscribers on YouTube, creating high-performing short-form content and data-driven strategies.

Skills

Instagram

Social Media Design

Data Visualization

Experience Level

Instagram

Expert

Social Media Design

Expert

Data Visualization

Intermediate

Work Experience

Content Creator & Social Media Manager at BR Softtech Pvt. Ltd.

November 1, 2025 - Present

Contributed to brand growth by creating engaging social media content, planning content calendars, editing short-form videos, collaborating with cross-functional teams, and supporting creative campaigns. Focused on content planning, writing, and optimization to improve audience engagement and visibility.

Concentrix Spanish Quality Advisor at Concentrix

January 1, 2024 - August 1, 2025

Audited Spanish customer support calls, evaluated quality standards, prepared quality reports, coordinated with clients, generated referrals, and delivered performance feedback to improve service quality and process compliance. Ensured adherence to quality guidelines and supported continuous improvement through structured reporting and communication.

Social Media Manager & Content Creator

August 1, 2021 - Present

Managed end-to-end operations for multiple social media accounts, including planning content, creating Reels, tracking analytics, and executing publishing workflows. Produced short-form video content, supported UGC-style content creation, and performed trend research to improve performance. Worked across account growth and engagement, helping drive follower growth (including Instagram 200K+ followers on one account) through consistent content strategy and iteration based on analytics.