Available to hire
I am a pleasant, professional and ambitious Safety Labeler who maintains a positive attitude when working with demanding clients. I am an effective team member who works hard to protect the integrity of important company information and meet deadlines with strong organizational skills.
I bring exceptional attention to detail to verify data accurately and on time. I am a hardworking, highly motivated professional with solid customer support experience and a willingness to go the extra mile to get things done.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Russian
Fluent
Latvian
Fluent
Work Experience
Self-employed at Real Estate Agent
October 1, 2024 - PresentSelf-employed real estate agent handling client relations, property transactions and market activities.
Real Estate Agent at Self-employed
October 1, 2024 - PresentMaternity Leave
December 1, 2022 - October 1, 2024Safety Labeler at TikTok Technology Limited (Al Data Service and Operations)
September 22, 2021 - November 30, 2022Anti-Cheating Spam project: monitored TikTok accounts for spammy videos, ensured policy compliance, coached new joiners, conducted root-cause data analysis, and maintained high attention to detail and confidentiality.
Safety Labeler at TikTok Technology Limited
September 22, 2021 - November 1, 2022Anti-cheating/spam project: monitor content, review videos, coaching new joiners, data analysis, and ensure compliance with policy and laws.
Safety Labeller at TikTok Technology Limited (Sug Team)
May 4, 2021 - September 22, 2021Identify and review user search terms by policy and market guidelines; ensure data does not contain bad words or spam; apply complex policies; analyze appeals; provide feedback to team lead and QA.
Safety Labeller at TikTok Technology Limited (Al Data Service and Operations)
May 4, 2021 - September 22, 2021Identified and reviewed user search terms against policy guidelines, applied complex policies, updated guideline references, analyzed appeals, and maintained daily/weekly accuracy targets.
Safety Labeler at TikTok Technology Limited
May 4, 2021 - September 22, 2021Identify and review user search terms for policy compliance; apply complex guidelines; monitor daily updates and analyze appeals; maintain high accuracy.
Senior Process Executive, Customer Support at Cognizant Technology Solutions (Google)
December 1, 2016 - May 1, 2021Review and edit content from customers; maintain low error margin; liaise with QC; verify business information by phone; deliver high-quality workflows; handle high-volume calls and data updates.
Senior Process Executive, Customer Support at Cognizant Technology Solutions (Google Maps Project)
December 1, 2016 - May 31, 2021Reviewed and edited customer content, maintained quality standards, liaised with QC, verified information with business owners via phone, and delivered high-quality project workflows.
Senior Process Executive, Customer Support at Cognizant – Google Maps Project, Ireland
December 1, 2016 - May 1, 2021Review and edit content; ensure quality standards; liaise with QC; verify information by phone; deliver high-quality workflows; provide updates to project managers.
Content Reviewer at Accenture
August 1, 2016 - November 1, 2016Carry out external and internal phone calls to verify data; identify spammers and scammers; participate in data collection projects; manage internal records.
Business Operations Agent at Infosys BPO (Microsoft)
July 1, 2015 - August 1, 2016Support, analyze and process partner queries via email and chat; maintain high-quality customer service; identify patterns in suspicious activity.
Cashier at Lemon Café Co
February 1, 2012 - July 1, 2015Handle high-volume orders, cash handling, customer service, and training junior staff; ensure a safe and clean store environment.
Sales Assistant at Ljuvit (Jeweler Shop)
August 1, 2007 - August 1, 2010Assist customers, advise on top sellers, sales tracking and maintaining a safe work environment; act as key holder.
Sales Assistant at Ljuvit (Jeweller Shop)
August 1, 2007 - August 1, 2010Assist customers, advise on top sellers, maintain sales tracker, and act as key holder.
Education
Receptionist Diploma at Pitman Training, Dublin
January 1, 2013 - January 1, 2014Arts School Education at Saules Skola, Daugavpils, Latvia
January 1, 1999 - January 1, 2004Leaving Certificate at Arts school 'Saules Skola', Daugavpils
January 1, 1999 - December 31, 2004Leaving Certificate at 17.Vidusskola, Daugavpils
January 1, 2009 - December 31, 2009Receptionist Diploma at Pitman Training, Dublin
January 1, 2013 - December 31, 2014Receptionist Diploma at Pitman Training, Dublin
January 1, 2013 - December 31, 2014Arts diploma at Saules Skola, Daugavpils, Latvia
January 1, 1999 - December 31, 2004Leaving Certificate at 17.Vidusskola, Daugavpils
January 1, 2009 - January 1, 2009Qualifications
Trust & Safety Project Management course
January 11, 2030 - January 27, 2026Data Thinking
January 11, 2030 - January 27, 2026Inclusive Recruitment
January 11, 2030 - January 27, 2026Unconscious Bias to Conscious Inclusion
January 11, 2030 - January 27, 2026Receptionist Diploma
January 1, 2013 - January 1, 2014Trust & Safety Project Management course
January 11, 2030 - January 27, 2026Unconscious Bias to Conscious Inclusion
January 11, 2030 - January 27, 2026Data Thinking – Inclusive Recruitment
January 11, 2030 - January 27, 2026Receptionist Diploma
January 1, 2013 - December 31, 2014Industry Experience
Software & Internet, Professional Services, Media & Entertainment, Retail, Real Estate & Construction
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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