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Hi, I’m Sabina Ioana Murariu Mihăilescu. I am a meticulous Team Manager with 6+ years of experience in operations, process improvement, team development, and stakeholder communication. I combine a strong technical background with an innovative mindset to drive efficiency and deliver meaningful results. I’ve led large, cross‑functional teams across Europe, managed data-driven AI/NMT projects, and implemented automation that boosted productivity. I am passionate about knowledge transfer, building self-sufficient teams, and aligning learning models with business goals to ensure quality and continuity.…Hi, I’m Sabina Ioana Murariu Mihăilescu. I am a meticulous Team Manager with 6+ years of experience in operations, process improvement, team development, and stakeholder communication. I combine a strong technical background with an innovative mindset to drive efficiency and deliver meaningful results. I’ve led large, cross‑functional teams across Europe, managed data-driven AI/NMT projects, and implemented automation that boosted productivity. I am passionate about knowledge transfer, building self-sufficient teams, and aligning learning models with business goals to ensure quality and continuity.

MURARIU MIHAILESCU SABINA IOANA

Data Scientist, Project Manager, Web Designer, +2

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Hi, I’m Sabina Ioana Murariu Mihăilescu. I am a meticulous Team Manager with 6+ years of experience in operations, process improvement, team development, and stakeholder communication. I combine a strong technical background with an innovative mindset to drive efficiency and deliver meaningful results. I’ve led large, cross‑functional teams across Europe, managed data-driven AI/NMT projects, and implemented automation that boosted productivity. I am passionate about knowledge transfer, building self-sufficient teams, and aligning learning models with business goals to ensure quality and continuity.…Hi, I’m Sabina Ioana Murariu Mihăilescu. I am a meticulous Team Manager with 6+ years of experience in operations, process improvement, team development, and stakeholder communication. I combine a strong technical background with an innovative mindset to drive efficiency and deliver meaningful results. I’ve led large, cross‑functional teams across Europe, managed data-driven AI/NMT projects, and implemented automation that boosted productivity. I am passionate about knowledge transfer, building self-sufficient teams, and aligning learning models with business goals to ensure quality and continuity.

Available to hire

Hi, I’m Sabina Ioana Murariu Mihăilescu. I am a meticulous Team Manager with 6+ years of experience in operations, process improvement, team development, and stakeholder communication. I combine a strong technical background with an innovative mindset to drive efficiency and deliver meaningful results.

I’ve led large, cross‑functional teams across Europe, managed data-driven AI/NMT projects, and implemented automation that boosted productivity. I am passionate about knowledge transfer, building self-sufficient teams, and aligning learning models with business goals to ensure quality and continuity.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

Romanian, Moldavian, Moldovan

Fluent

English

Fluent

Italian

Advanced

Work Experience

Team Manager for Amazon ADS / AGI DS at Amazon ADS / AGI DS

February 1, 2023 - November 1, 2025

Led the Excel Academy Europe Training Operations Team, overseeing onboarding, capability development, and continuous upskilling of associates to achieve operational independence and self-sufficiency. Provided technical and operational leadership for teams supporting large-scale service delivery, ensuring readiness, workload distribution, and performance across critical business functions. Managed operations for 80+ Data Associates on AI/NMT/LLM projects, including resource planning and KPI monitoring. Drove multiple continuous improvement initiatives, including the Efficiency Program, and led a global AutoHotKey automation project delivering up to 130% efficiency. Oversaw knowledge transfer, documentation, and shift-left practices to increase autonomy and engagement programs.

Individual Contributor at Amazon ADS / AGI DS

December 1, 2020 - January 31, 2023

Provided technical and operational leadership for large-scale service delivery, ensuring team readiness, workload distribution, and consistent performance; monitored KPIs via dashboards; supported knowledge management and learning model deployments alongside leadership teams.

Senior Data Analyst at Amazon ADS / AGI DS

December 1, 2019 - November 1, 2020

Supported Model Learning – Alexa (Italian department); handled onboarding, training, feedback, and error reporting; contributed to data quality and process improvements.

Data Analyst at Amazon ADS / AGI DS

February 1, 2019 - November 30, 2019

Italian department – data entry and data analysis; supported Alexa development in Model Learning; delivered Level 1 & 2 data analysis.

Data Analyst at Amazon ADS / AGI DS

July 1, 2018 - January 31, 2019

Italian department – data entry and data analysis; supported Alexa development in Model Learning; delivered Level 1 & 2 data analyses.

Data Analyst at CCC Romania for eBay

January 1, 2017 - December 31, 2018

Marketing research and product verification; data entry; quality analysis of product descriptions and copyrights.

Technical Helpdesk Agent at EXELIA

January 1, 2017 - December 31, 2017

Internal support for all employees of Intensa-Sanpaolo Bank; Italian collaboration with field engineers to identify issues with ATM devices, PCs, all electronics and internal banking systems.

Customer Support Specialist at Arvato Bertelsmann

January 1, 2016 - December 31, 2017

Microsoft troubleshooting Windows devices, MS Office support and installation. Supported 3 locales: Italian, Spanish and English.

ASUS Technical Support Agent at Open Mind

January 1, 2012 - December 31, 2016

Support for Android OS systems in Italian; troubleshooting, identifying the correct part for service and customer assistance.

Assistant Manager at Micronav Ltd UK

January 1, 2012 - December 31, 2013

Managed supplier relationships and cross-functional collaboration; supported SAP Supply Chain processes and IT/hardware alignment; primary liaison for customer escalations.

Team Leader Customer Support at Computer Generated Solutions (DELL)

January 1, 2011 - December 31, 2012

Managed a team of ~30 Data Associates; delivered technical training on hardware troubleshooting; led onboarding and knowledge transfer; coordinated on-site engineers and remote support; contributed to client projects and process standardization.