Digital Marketing Specialist and Social Media Manager with hands-on experience managing Facebook and Instagram pages, creating content with Canva and CapCut, and supporting customers through chat and live inquiries. Skilled in professional page setup and optimization, moderation, and day-to-day community handling in remote environments. Comfortable managing Meta advertising workflows (campaign setup, targeting, creatives, and basic monitoring) and handling e-commerce customer queries with fast, responsive communication. Self-directed, reliable, and focused on clear messaging and consistent delivery.…

Afroza Sultana

Digital Marketing Specialist and Social Media Manager with hands-on experience managing Facebook and Instagram pages, creating content with Canva and CapCut, and supporting customers through chat and live inquiries. Skilled in professional page setup and optimization, moderation, and day-to-day community handling in remote environments. Comfortable managing Meta advertising workflows (campaign setup, targeting, creatives, and basic monitoring) and handling e-commerce customer queries with fast, responsive communication. Self-directed, reliable, and focused on clear messaging and consistent delivery.…

Available to hire

Digital Marketing Specialist and Social Media Manager with hands-on experience managing Facebook and Instagram pages, creating content with Canva and CapCut, and supporting customers through chat and live inquiries. Skilled in professional page setup and optimization, moderation, and day-to-day community handling in remote environments.

Comfortable managing Meta advertising workflows (campaign setup, targeting, creatives, and basic monitoring) and handling e-commerce customer queries with fast, responsive communication. Self-directed, reliable, and focused on clear messaging and consistent delivery.

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Skills

Experience Level

Canva
Expert
Facebook
Expert
Instagram
Expert
Social Media Design
Expert
CapCut
Expert
Facebook Ads
Expert
Branding
Intermediate
Microsoft Office
Intermediate
Fashion Design
Intermediate
Digital Performer
Intermediate
SEO
Beginner
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Language

Bengali
Fluent
English
Advanced

Work Experience

Social Media Marketing Specialist at Freelance
January 1, 2026 - Present
Managed social media pages, created engaging content, and executed targeted Facebook & Instagram Ad campaigns for clients.
Digital Marketing Specialist & Virtual Assistant at Freelance / Remote
January 1, 2023 - Present
Managed Facebook and Instagram pages through content planning, post and caption creation, page optimization, and day-to-day social media tasks. Set up and ran Meta ad activities including campaign setup, audience targeting, creatives, and basic performance monitoring. Handled customer messages, live queries, comments, and moderation with a focus on fast, professional responses. Created social media graphics using Canva and edited short-form videos using CapCut. Supported e-commerce activities by answering product/order inquiries and assisting with order communication and basic workflow. Performed web research, data entry, and fast typing tasks using common office and online productivity tools.
Digital Marketing Specialist & Virtual Assistant at Freelance / Remote Services
January 1, 2023 - Present
Managed Facebook and Instagram pages through content planning, post creation, caption writing, page optimization, and daily community management. Set up Meta ads campaigns with audience targeting and creatives, and performed basic performance monitoring. Handled customer messages, comments, and live queries with a focus on responsiveness and professional support. Produced social media visuals using Canva and edited short-form videos using CapCut. Assisted e-commerce tasks including product-related posts, customer inquiries, order communication, and basic order workflow. Completed administrative and online support tasks such as web research, data entry, and fast typing using common office and online tools.

Education

Bachelor of management at Imam Gazzali College
January 1, 2023 - August 26, 2026
B.B.A. (Honours) in Management at Imam Gazzali Degree College
January 11, 2030 - August 26, 2026
Higher Secondary Certificate (HSC) — Business Studies at Imam Gazzali Degree College
January 1, 2023 - December 31, 2023
Secondary School Certificate (SSC) — Business Studies at Rangunia Mohila College
January 1, 2021 - December 31, 2021
B.B.A. (Honours) in Management (ongoing, 2nd year) at Imam Gazzali Degree College
January 1, 2024 - August 26, 2026
Higher Secondary Certificate (HSC) — Business Studies at Imam Gazzali Degree College
January 1, 2023 - January 1, 2023
Secondary School Certificate (SSC) — Business Studies at Rangunia Mohila College
January 1, 2021 - January 1, 2021

Qualifications

Digital marketing Certificate
July 15, 2023 - October 26, 2023
Professional Online Digital Marketing (Certified) — UY LAB
November 12, 2023 - February 12, 2024
Professional Online Digital Marketing (Certified) - UY LAB
November 12, 2023 - February 12, 2024

Industry Experience

Media & Entertainment, Professional Services, Retail, Education, Other
    Social Media Management for Sama Elegance

    Successfully managed social media channels for Sama Elegance. Created custom post designs on Canva, handled organic content strategy, and ran targeted Meta ad campaigns to increase brand reach and sales.