Available to hire
My name is Sadie and i’m 21 years old, and I specialise in videography editing and production, as well as mixed media and digital art. I have always been a creative individual, and through art college I developed many skills, eventually finding myself with a passion for media production, planning, filming and editing. Through my office work and business study I have developed professional attributes, as well as an understanding of working as a team.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Customer Support Coordinator at First Line Ltd
May 1, 2024 - PresentBegan as a Customer Service Assistant and was promoted the above role in September 2025.
Placing orders for customers and maintaining frequent communication to fulfill specialist needs. Liaising with the warehouse to confirm despatch, packing and production details. Making phone calls to customers to boost sales and resolve issues. Experience with cataloguing on Amazon, including images, titles and availability to maintain sales. Basic logistics knowledge via booking shipments with external couriers and assisting with customer paperwork for Southern Ireland. Acting as a reliable point of contact to provide area sales managers with information and paperwork while on the road.
Senior Barista at Costa Coffee
June 1, 2023 - May 1, 2024Coached and supported the team while ensuring procedures were followed and led on shift. Deployed the sales team according to training patterns to maximise sales. Managed day-to-day store operations in the absence of the Store Manager. Maintained accurate stock levels and ensured on-site stock was properly stored. Adapted to a fast-paced, team-driven environment. Handled cash management and accepted deliveries.
Bartender / Waitress at The Lounges
March 1, 2022 - June 1, 2023Demonstrated flexibility to switch roles based on business needs and customer volume. Trained and supported new team members. Completed end-of-shift reports and contributed to accurate daily record keeping. Maintained high standards of health, safety, and cleanliness, promoting operational excellence. Worked closely with the team to deliver clear communication.
Bartender/ Waitress at The Lounges
March 1, 2022 - June 1, 2023Demonstrated flexibility in switching roles based on business needs and customer volume; trained and supported new team members; completed end-of-shift reports and contributed to accurate daily record keeping; maintained high standards of health, safety, and cleanliness.
Education
Extended Diploma in Creative Practice: Art, Design & Communication (Level 3) at Banbury & Bicester College
September 1, 2022 - May 1, 2024Level 2 Certificate in Principles of Business Administration (RQF) at Milton Keynes College
June 1, 2025 - November 1, 2025GCSE & Equivalents at North Oxfordshire Academy
September 1, 2016 - June 1, 2021TQUK Level 2 Certificate in Principles of Business Administration (RQF) at Milton Keynes College
June 1, 2025 - November 1, 2025UAL Level 3 Extended Diploma in Creative Practice: Art, Design & Communication at Banbury & Bicester College
September 1, 2022 - May 1, 2024GCSE & Equivalent at North Oxfordshire Academy
September 1, 2016 - June 1, 2021Qualifications
Industry Experience
Retail, Media & Entertainment, Travel & Hospitality, Professional Services, Consumer Goods
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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