Sadie Wegman

Supported accounts payable operations by performing invoice entry, invoice matching, payment processing, and financial data entry. Communicated with vendors and internal contacts regarding invoices, payments, and account-related questions. Maintained organized financial records through filing, documentation, and recordkeeping processes, while handling confidential and detail-sensitive information and providing administrative support to the finance department.

Built and independently operated a custom apparel business handling day-to-day operations across sales, customer service, production, fulfillment, marketing, payments, and administration. Managed approximately 40–120+ orders per month, overseeing the full order lifecycle from customer acquisition and quoting through design, production, payment, fulfillment, and delivery. Coordinated multiple deadlines while maintaining quality, accuracy, and customer satisfaction. Developed pricing, sales, marketing, and customer service strategies based on customer demand and operational needs; identified inefficiencies and implemented practical solutions. Managed production and fulfillment workflows, vendor and customer relationships, social media marketing, and administrative recordkeeping.

Managed 10–12 company drivers simultaneously by overseeing daily schedules and coordinating driver activity to support efficient transportation operations. Worked with drivers and planners to identify scheduling and mileage gaps and make operational adjustments when possible. Monitored driver hours and daily/weekly clock requirements to ensure adherence to company rules and operational needs. Coordinated with customers, shippers, and receivers for pickup and delivery schedules, communicated changes, and addressed operational issues while keeping accurate information in company systems. Used transportation/dispatch software to manage and monitor daily transportation activity. Resolved delivery delays and customer complaints by coordinating with affected parties and identifying workable solutions, while managing customer communications regarding payments, delivery schedules, and transportation concerns.