Quality Engineer at Wall Street Docs

As a Quality Engineer at Wall Street Docs, I perform quality assurance reviews for structured financial product documentation, ensuring published documents accurately reflect approved revisions while maintaining consistency, accuracy, and compliance with internal quality standards. My work focuses on extensive document regression testing, quality validation, defect identification, and collaboration with internal stakeholders to support the publication of high-quality financial documentation.

SQA Engineer at Ixora Solution Ltd

Key Responsibilities • Designed and implemented comprehensive test strategies for web, mobile, and SaaS applications throughout the software development lifecycle. • Developed and maintained automation testing frameworks and reusable test scripts using Python, Selenium, and Cypress to improve test coverage and reduce manual testing effort. • Performed functional, regression, integration, user acceptance (UAT), cross-browser, cross-platform, mobile, performance, and load testing to ensure software quality. • Developed and executed API test collections using Postman. • Participated in Agile ceremonies including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives. • Managed defect reporting and lifecycle using Jira while collaborating with developers to resolve issues efficiently. • Identified critical production-

SQA & Support Engineer at Commlink InfoTech Ltd

Key Responsibilities • Performed end-to-end manual testing of PowerSMS, a bulk messaging platform that enabled businesses to send high-volume SMS campaigns through mobile network operators. • Verified system functionality, message processing workflows, and dashboard accuracy to ensure reliable SMS delivery and platform stability. • Monitored production traffic, message queues, delivery reports, gateway responses, and system health dashboards to proactively identify operational issues affecting SMS delivery. • Managed customer account provisioning by configuring new client accounts and ensuring proper system access and service activation. • Provided technical support to enterprise clients by resolving operational issues, assisting with bulk SMS services, and coordinating with internal teams to deliver timely solutions. • Performed first-level incident investigation, validated issue resolution, executed approved operational recovery procedures, and collaborated with senior engineers to restore normal service during production incidents. • Assisted in requirement clarification, issue verification, and quality validation before production deployment.