Saffia Adda
I’m an events and operations professional with experience delivering end-to-end events, coordinating stakeholders, managing budgets, and improving operational processes.
About
I’m an events and operations professional with experience delivering end-to-end events, coordinating stakeholders, managing budgets, and improving operational processes. I’ve worked across festivals, client events, international projects, and sports technology, with strengths in scheduling, client relations, risk planning, and cross-functional communication.
- 1 year's experience
- Joined September 2026
Industry experience
- Media & Entertainment
- Travel & Hospitality
- Software & Internet
- Professional Services
More experts in Manchester, United Kingdom
Work experience
Coordinated and scheduled auditing activities up to 12 months in advance while supporting auditor well-being and service-level KPIs. Acted as a primary client contact for schedule amendments, cancellations, onboarding, and invoicing. Analysed and reorganised travel and audit schedules to reduce costs, improve resource allocation, and maintain service quality. Achieved promotion within three months of joining the company.
Supported operational planning and scheduling for accredited ISO certification services, coordinating audit activities and maintaining effective communication with clients and internal stakeholders.
Provided customer support through Zendesk for digital fan engagement products, resolving enquiries and issues to support a seamless user experience. Monitored product performance during live sporting events and escalated issues affecting launches including F1, AFL, horse racing, MLB, and EURO 2024 Fantasy Football. Conducted product testing and collaborated with Product Management, UX, Development, QA, and Support teams to improve workflows and satisfaction scores.
Education
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