I am a dedicated and adaptable professional with over five years of experience in customer service, sales, office management, and marketing. I excel at handling customer interactions, managing teams, and streamlining processes with expertise in problem-solving, communication, and working under pressure. Currently, as a Marketing Executive at a leading printing shop, I manage large-scale banner printing projects for high-profile clients, contributing to sales exceeding 4 million. I focus on promoting products, managing social media, and engaging with customers to enhance brand visibility. I am always eager to learn, take on new challenges, and contribute effectively to a growing organization. My strong ability to maintain strong client relationships and oversee efficient office and team operations has enabled me to deliver timely project completions and exceed customer expectations consistently.

SA FRIN SHERIF

I am a dedicated and adaptable professional with over five years of experience in customer service, sales, office management, and marketing. I excel at handling customer interactions, managing teams, and streamlining processes with expertise in problem-solving, communication, and working under pressure. Currently, as a Marketing Executive at a leading printing shop, I manage large-scale banner printing projects for high-profile clients, contributing to sales exceeding 4 million. I focus on promoting products, managing social media, and engaging with customers to enhance brand visibility. I am always eager to learn, take on new challenges, and contribute effectively to a growing organization. My strong ability to maintain strong client relationships and oversee efficient office and team operations has enabled me to deliver timely project completions and exceed customer expectations consistently.

Available to hire

I am a dedicated and adaptable professional with over five years of experience in customer service, sales, office management, and marketing. I excel at handling customer interactions, managing teams, and streamlining processes with expertise in problem-solving, communication, and working under pressure. Currently, as a Marketing Executive at a leading printing shop, I manage large-scale banner printing projects for high-profile clients, contributing to sales exceeding 4 million. I focus on promoting products, managing social media, and engaging with customers to enhance brand visibility.

I am always eager to learn, take on new challenges, and contribute effectively to a growing organization. My strong ability to maintain strong client relationships and oversee efficient office and team operations has enabled me to deliver timely project completions and exceed customer expectations consistently.

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Language

Sinhala, Sinhalese
Advanced
English
Advanced
Tamil
Intermediate

Work Experience

Marketing Executive at Leaf Digital Printing (Ranpath Paper) Pvt Ltd
January 1, 2023 - Present
Oversaw client interactions, order management, and the printing process. Played a key role in building strong client relationships, ensuring timely delivery, and managing team operations effectively. Managed large-scale banner printing projects for high-profile clients, contributing to sales exceeding 4 million. Focused on promoting products, managing social media, and engaging with customers to enhance brand visibility.
Trainee Tour Executive at Apple Holidays Pvt Ltd
December 31, 2023 - August 14, 2025
Enhanced organizational and communication skills while providing insight into delivering exceptional client experiences.
Customer Care Executive at Uber
December 31, 2023 - August 14, 2025
Gained extensive experience in customer service, resolving inquiries, and ensuring a seamless experience for users. Effectively managed high volumes of customer interactions, demonstrating exceptional problem-solving skills and maintaining composure under pressure.
Marketing Executive at Leaf Digital Printing (Ranpath Paper) Pvt Ltd
January 1, 2023 - Present
Managed large-scale banner printing projects for high-profile clients, contributing to sales exceeding 4 million. Worked closely with the sales team to generate leads and customer interest. Handled client orders, invoices, and overall office operations. Maintained strong relationships with customers ensuring timely deliveries. Supervised the team to streamline processes and improve productivity.
Front Office Manager at Leaf Digital Printing (Ranpath Paper) Pvt Ltd
December 31, 2025 - August 14, 2025
Oversaw client interactions, order management, and the printing process. Played a key role in building strong client relationships, ensuring timely delivery, and managing team operations effectively.
Trainee Tour Executive at Apple Holidays Pvt Ltd
December 31, 2023 - August 14, 2025
Enhanced organizational and communication skills while providing insight into delivering exceptional client experiences.
Customer Care Executive at Uber
January 1, 2023 - August 14, 2025
Gained extensive experience in customer service, resolving inquiries, and ensuring a seamless experience for users. Effectively managed high volumes of customer interactions demonstrating exceptional problem-solving skills and maintaining composure under pressure.

Education

BMS Certificate course in Business Administration at Aquinas University College
January 1, 2023 - December 31, 2023
BMS Certificate Course in Business Administration at Aquinas University College
January 1, 2023 - August 14, 2025

Qualifications

Diploma in English
January 1, 2019 - December 31, 2019
Diploma in English
January 1, 2019 - August 14, 2025
BMS Certificate Course in Business Administration
January 1, 2023 - August 14, 2025

Industry Experience

Consumer Goods, Retail, Travel & Hospitality, Professional Services, Media & Entertainment, Software & Internet