Dear Hiring Manager, I am excited to apply for the Senior QA Lead / Senior QA Engineer position at your company. With over 11 years of experience in QA and automation across Healthcare, Insurance (P&C), and Finance domains, I have successfully led teams, built scalable automation frameworks, and ensured high quality, production ready releases. In Healthcare, I led automation for Capital RX and Independent Health, designing frameworks with Playwright and UFT AI, validating FHIR APIs, automating claims adjudication and prior authorization workflows, and reducing regression effort by 60%. In Property & Casualty Insurance, I contributed to Capital Insurance Group, Erie Insurance, and Progressive, developing Selenium + Java automation frameworks, executing premium and billing validations, regression suites, and backend testing to ensure accurate policy and payment processing. In Finance, I led QA for M&T Bank and Wausau Financial Systems, automating workflows for Zelle, Mobile Check Deposit, ACH/Wire payments, BAI12 file imports, and building robust regression suites to support smooth releases. I bring a proven ability to align QA with business priorities, mentor teams on automation best practices, and lead release management, risk-based testing, and production readiness. I would welcome the opportunity to contribute my expertise to your Company’s QA initiatives. Thank you for your consideration. I look forward to discussing how I can help drive quality and automation excellence for your team. Sincerely, Sailaja Kamarajugadda

Sailaja Kamarajugadda

Dear Hiring Manager, I am excited to apply for the Senior QA Lead / Senior QA Engineer position at your company. With over 11 years of experience in QA and automation across Healthcare, Insurance (P&C), and Finance domains, I have successfully led teams, built scalable automation frameworks, and ensured high quality, production ready releases. In Healthcare, I led automation for Capital RX and Independent Health, designing frameworks with Playwright and UFT AI, validating FHIR APIs, automating claims adjudication and prior authorization workflows, and reducing regression effort by 60%. In Property & Casualty Insurance, I contributed to Capital Insurance Group, Erie Insurance, and Progressive, developing Selenium + Java automation frameworks, executing premium and billing validations, regression suites, and backend testing to ensure accurate policy and payment processing. In Finance, I led QA for M&T Bank and Wausau Financial Systems, automating workflows for Zelle, Mobile Check Deposit, ACH/Wire payments, BAI12 file imports, and building robust regression suites to support smooth releases. I bring a proven ability to align QA with business priorities, mentor teams on automation best practices, and lead release management, risk-based testing, and production readiness. I would welcome the opportunity to contribute my expertise to your Company’s QA initiatives. Thank you for your consideration. I look forward to discussing how I can help drive quality and automation excellence for your team. Sincerely, Sailaja Kamarajugadda

Available to hire

Dear Hiring Manager,
I am excited to apply for the Senior QA Lead / Senior QA Engineer position at your company. With over 11 years of experience in QA and automation across Healthcare, Insurance (P&C), and Finance domains, I have successfully led teams, built scalable automation frameworks, and ensured high quality, production ready releases.
In Healthcare, I led automation for Capital RX and Independent Health, designing frameworks with Playwright and UFT AI, validating FHIR APIs, automating claims adjudication and prior authorization workflows, and reducing regression effort by 60%.
In Property & Casualty Insurance, I contributed to Capital Insurance Group, Erie Insurance, and Progressive, developing Selenium + Java automation frameworks, executing premium and billing validations, regression suites, and backend testing to ensure accurate policy and payment processing.
In Finance, I led QA for M&T Bank and Wausau Financial Systems, automating workflows for Zelle, Mobile Check Deposit, ACH/Wire payments, BAI12 file imports, and building robust regression suites to support smooth releases.
I bring a proven ability to align QA with business priorities, mentor teams on automation best practices, and lead release management, risk-based testing, and production readiness. I would welcome the opportunity to contribute my expertise to your Company’s QA initiatives.
Thank you for your consideration. I look forward to discussing how I can help drive quality and automation excellence for your team.
Sincerely,
Sailaja Kamarajugadda

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Language

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Work Experience

Senior Automation QA Developer (Web) at Capital RX
September 1, 2022 - Present
Led QA efforts for the Test Adjudication Claims module of the PBM system (Pharmacy and Medical Claims). Created a Regression suite for JUDI (Web) using Playwright with Python; managed nightly runs and release testing across environments; triaged production defects; mentored QA resources; conducted peer code reviews of automation scripts; reviewed pull requests for regression suite merges; authored client-specific Claims batch files; performed regression failure analysis in CI/CD pipelines; debugged failures in VS Code; performed extensive API testing; leveraged Mac OS and terminal workflows for open-source tooling.
Enterprise Senior Automation QA Analyst (Mobile & Web) at Independent Health
September 1, 2022 - October 8, 2025
Designed test plans, scenarios, and cases for new features; scheduled and maintained daily health checks and regression packs; participated in release testing and hotfix validations in production deployments; built reusable automation scripts using HP UFT Mobile AI; authored Cypress 508 accessibility test suites; performed data extraction using Siebel and health rule databases; utilized HP ALM for test planning and defect tracking; analyzed app logs and Google Analytics data to troubleshoot issues.
Lead QA/Senior QA Analyst (Mobile & Web) at M&T Bank
August 1, 2020 - October 8, 2025
Developed master test strategy and plans for new projects; extracted test data from Hogan mainframe for multiple regions; maintained QA reports in SharePoint; performed end‑to‑end mobile testing (iOS & Android) with manual and automation (UFT Mobile Center); conducted production release validations; built and maintained smoke, regression, and core regression suites; participated in backlog grooming and defect triage; managed offshore/on-site QA resources; mentored new QA analysts and prepared onboarding documentation.
Senior QA Analyst (Web Application) at ERIE Insurance
June 1, 2019 - October 8, 2025
Collaborated with development and business teams for pre-amigo/amigo sessions; produced QA documentation and scenario presentations for stakeholders; built billing module test scenarios for different payments and payment plans; ran regression suites for releases; contributed to Mendix upgrade testing for backward compatibility; conducted exploratory testing and onboarded new QA members.
Senior QA Analyst (Mobile Apps) at Progressive Causality Insurance
July 1, 2017 - October 8, 2025
Developed test strategy workbooks and risk-based regression testing frameworks; analyzed Google Analytics reports for OS/version usage, app versions, and user demographics; contributed to gatewaying and story card grooming; documented feature turnover notes for support/maintenance teams; extracted crash reports and usage logs from App Dynamics & Google Analytics.
Senior QA Analyst (Web Apps) at WAUSAU Financial Systems
October 1, 2016 - October 8, 2025
Conducted functional, system, and regression testing; wrote test scenarios for multiple payment types (Cash/Check/ACH/Wire) in the R360 application; validated browser compatibility, releases, and production hotfixes; participated in backlog grooming and scrubbing sessions.
QA Engineer (Mobile Apps) at Alaska Airlines
August 1, 2015 - October 8, 2025
Deployed QA builds using Xamarin Studio; tested on iOS simulators and Android emulators; used Perfecto cloud devices for functional testing; supported beta testing via Yammer; gathered application logs for crash analysis via Xamarin Insights.
QA Analyst (Web & Mobile) at Capital Insurance Group
January 1, 2015 - October 8, 2025
Performed Sanity, Functional, System, Compatibility, Regression, Performance, Load, and Stress testing on mobile apps; used TestFlight for iOS QA/production builds and APKs for Android; tested under various network conditions; authored test plans and cases; performed backend validations and premium validations for commercial insurance; reported defects using TTP & MTM.
Senior QA Developer (Web) at Capital RX
September 1, 2022 - Present
Architected and led automation strategy for enterprise-grade Medical Claims Adjudication and Prior Authorization (PA) systems supporting high-volume, real-time and batch healthcare transactions. Designed hybrid automation framework using Playwright with modular Page Object Model (POM) and reusable utilities. Engineered automation framework with configurable environment management, dynamic test data injection and centralized reporting. Automated complex claims adjudication scenarios including member eligibility validation, role-based PA processing, deductible & out-of-pocket accumulator calculations, copay/coinsurance validation, CPT & HCPCS code-based reimbursement rules, Denial and exception workflows. Validated healthcare interoperability using FHIR APIs, performing schema validation, JSON payload verification, and response code validation for claims, eligibility, and authorization services. Conducted rigorous TPR (Test Pull Request) code reviews for automation scripts. Partnered wit
Sr EQA Automation Analyst at Independent Health
August 1, 2020 - September 1, 2022
Designed test plans, test scenarios and effectively used HP ALM Test Plan, Test Lab & Defect modules for defect management. Led regression and smoke test execution across multiple environments before releases. Conducted Applitools visual validation for web/mobile accessibility testing. Created reliable & reusable automation scripts and functions using POM in HP UFT Micro Focus One with Artificial Intelligence and maintained regression suites. Implemented data extraction techniques using Siebel and Health rules databases. Troubleshooted with app logs/reports from Google Analytics.
Lead QA Analyst (Mobile & Web) at M&T Bank
June 1, 2019 - August 31, 2020
Led QA efforts for Zelle, Mobile Check Deposit (MCD), RCC, BCC, and Card Self-Service (CSS) projects, delivering multiple releases with zero critical production defects. Designed, developed, and maintained Selenium automation frameworks using Java and C#, with modular Page Object Models, reusable components, and data-driven scripts. Extracted, prepared, and validated test data from Hogan Mainframe for multiple banking regions. Built and executed robust Smoke, Light, and Core Regression suites for daily builds and release sign-off; performed end-to-end functional testing across web and mobile platforms. Mentored offshore and onsite QA team members in defect triage, knowledge transfer, and onboarding.
Senior QA Analyst at ERIE INSURANCE
June 1, 2018 - June 1, 2019
Collaborated with Development and Business teams during pre-Amigo and Amigo sessions to align automation strategy with business requirements. Developed and maintained Selenium + Java automation framework for web applications, implementing reusable components, Page Object Models, and data-driven test scripts. Designed and executed billing module automation test scenarios, covering various payment types, payment plans, and exception flows. Built and ran Regression Suites for each release, generating automated reports for stakeholders. Conducted Mendix upgrade testing and ensured backward compatibility using automated scripts. Mentored and trained new QA team members on Selenium framework usage, automation best practices, and test case design.
Senior QA Analyst at Progressive Insurance
October 1, 2016 - July 1, 2017
Collaborated with Development teams to align on feature design, automation approach, and risk-based testing for mobile releases. Authored comprehensive Test Strategy and Risk-Based Testing Workbooks with detailed test scenarios and automation scripts for regression. Led release maintenance activities, including release notes and turnover documentation. Analyzed Google Analytics and AppDynamics for usage, OS distribution, crash trends, and performance insights to inform testing priorities. Participated in sprint planning, backlog grooming, and mentored QA team members on automation best practices and analytics-driven quality improvements.
QA Analyst at WAUSAU FINANCIAL SYSTEMS
September 1, 2015 - October 1, 2016
Executed Functional, System, and Regression testing for enterprise finance applications focusing on payment processing workflows (Cash, Check, ACH, Wire, BAI12 imports). Developed comprehensive test scenarios for all payment types across regions. Imported and validated financial transaction data using Data Import Toolkit (DIT). Conducted cross-browser testing, release verification, and hotfix validation to ensure production stability. Collaborated with Business and Development teams to review payment rules, BAI12 file mapping, and exception handling. Maintained QA documentation and release artifacts for informed release decisions.
QA Engineer at Alaska Airlines
February 1, 2015 - August 1, 2015
Deployed QA builds using Xamarin Studio and distributed to testers via HockeyApp. Performed functional and regression testing using Xamarin iOS simulators, Android SDK emulators, and cloud devices. Analyzed app logs and crash reports to support defect triage and production issue prevention. Provided beta support and feedback to development teams to improve app functionality and usability. Participated in mobile release cycles with smoke and regression tests to support sign-off and post-deployment stability.
QA Analyst at Capital Insurance Group
October 1, 2013 - January 31, 2015
For Personal Auto Insurance: performed Sanity, Functional, System, Compatibility, Regression, Performance, Load, and Stress testing across iOS and Android; executed QA and production builds via TestFlight and APKs; tested under varied network conditions. For Commercial Insurance: authored Test Plans and Test Cases; conducted Premium validations and transaction testing; performed backend/database validations; reported and tracked defects; ensured QA coverage aligned with business needs.

Education

Master of Business Administration (M.B.A) at Periyar University, Salem, India
June 7, 2010 - June 25, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Financial Services, Travel & Hospitality, Professional Services, Other, Software & Internet, Transportation & Logistics