Available to hire
Creative and results-driven Social Media & Marketing Professional with experience in content creation, digital marketing, and audience engagement for dental and customer-focused businesses. Skilled in managing social media platforms, creating promotional content, reels, and brand campaigns using Canva and creative tools. Strong communication, organizational, and customer relationship skills with a passion for growing online presence and enhancing brand visibility. Holds an MSc in International Business with Commendation.
Experience Level
Work Experience
Assistant Store Manager at Creams Cafe
June 1, 2022 - May 1, 2025Managed daily store operations and supervised team members in a fast-paced environment. Trained and mentored staff to improve operational efficiency and customer service. Handled cash operations, sales reporting, and payment processing.
Customer Service Coordinator at Legato Health Technologies LLP
June 1, 2020 - August 1, 2021Resolved complex customer issues and improved customer satisfaction levels. Implemented workflow improvements to enhance operational efficiency. Supported service delivery and stakeholder coordination.
Customer Service Executive at HSBC EDP via Randstad India
January 1, 2020 - June 1, 2020Handled customer interactions across calls, chat, and email channels. Supported account coordination and customer relationship management. Maintained effective communication between customers and internal teams.
Education
MSc International Business at University of Hertfordshire
January 1, 2021 - January 1, 2023Bachelor of Commerce in Computer Applications at Osmania University
January 1, 2015 - January 1, 2019Qualifications
Industry Experience
Healthcare, Travel & Hospitality, Retail, Professional Services, Education
Experience Level
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