Skills
Language
English
Fluent
German
Advanced
French
Intermediate
Arabic
Advanced
Work Experience
Operations Coordinator at KIID Concierge Canada
June 1, 2021 - February 1, 2022Managed B2B operational workflows, including weekly planning, onboarding, invoicing, and process documentation. Maintained CRM data sets, ensured data accuracy, and supported client tracking for reporting.
Telecom Consultant at Swiss Consulting Firm (Remote)
August 1, 2020 - February 1, 2021Conducted structured client assessments and recommended suitable Swiss health insurance plans. Updated CRM data sets, ensured data accuracy, and supported reporting and compliance processes.
Business Intern at Solidarity Entrepreneurs Coop, Morocco
March 1, 2019 - June 1, 2019Supported micro-entrepreneurs with budgeting, financial planning, and basic cost analysis. Assisted in delivering workshops on entrepreneurship and financial literacy.
Operations Intern at OCP (Office Chérifien des Phosphates), Morocco
September 1, 2018 - June 30, 2019Supported workflow documentation, internal reporting, and basic performance tracking for operational units. Assisted teams with analytical and administrative tasks.
Education
Master of Science in Economics (Specialization: Empirical Economics) at Osnabrück University
October 1, 2022 - April 7, 2026Bachelor of Science in Economics & Business Administration at Chouaib Doukkali University, Morocco
September 1, 2017 - June 1, 2020Qualifications
Industry Experience
Education, Software & Internet, Financial Services, Professional Services, Media & Entertainment
Skills
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