Available to hire
I currently serve as the Vice-Consul at the Embassy of Georgia in Estonia, where I assist Georgian citizens and foreign nationals, ensuring they receive the support they need. My background spans various roles in international relations and consular services, allowing me to build strong relationships and effectively manage complex cases.
I hold a Master’s Degree in International Relations and am pursuing further studies in Diplomacy. With a solid foundation in client support and cross-cultural communication, I aim to contribute positively to diplomatic relations and enhance service delivery for citizens.
Language
Georgian
Fluent
English
Advanced
French
Intermediate
Russian
Intermediate
Spanish; Castilian
Beginner
Korean
Beginner
Work Experience
Vice-Consul at Embassy of Georgia to the Republic of Estonia
October 1, 2023 - August 1, 2025Acted as the main contact for Georgian citizens and foreign nationals, ensuring consistent communication and reliable support. Built and maintained strong, long-term relationships through personalized assistance and follow-up. Handled complex and sensitive cases, maintaining a high level of satisfaction and trust. Collected feedback and identified recurring issues to support service improvements. Coordinated with external service providers and partners for official events and operations. Managed embassy finances for 6 months, including budgeting, payments, and procurement coordination. Prepared reports and summaries to support internal decision-making.
Consular Officer at Ministry of Foreign Affairs of Georgia - Consular Department
January 1, 2015 - January 1, 2023Managed daily communication with a high number of service users, responding to inquiries and requests clearly and professionally. Provided guidance on services and procedures, ensuring users understood available options and next steps. Maintained ongoing relationships with institutional partners and international counterparts. Identified common needs and patterns in requests, contributing to improvements in service delivery. Worked independently in a fast-paced environment while meeting service targets and deadlines. Assisted citizens in urgent and high-pressure situations requiring discretion and strong interpersonal skills.
Assistant Manager at Europe House of Georgia
May 1, 2014 - September 1, 2014Supported coordination with international organisations and partner institutions. Assisted in organising events, meetings, and roundtables with local and international participants. Managed communication, scheduling, and logistical support for stakeholders.
Education
Postgraduate Certificate at Estonian School of Diplomacy
January 1, 2024 - January 1, 2025Master’s Degree at Caucasus University
January 1, 2016 - January 1, 2019Bachelor’s Degree at Caucasus University
January 1, 2011 - January 1, 2015Qualifications
69th Professional Course for Foreign Diplomats (PCFD)
January 1, 2022 - February 5, 2026East Asian Diplomacy Program
January 1, 2021 - February 5, 2026Training Course: Service Delivery
January 1, 2022 - February 5, 2026Training Course: Customer Satisfaction
January 1, 2022 - February 5, 2026Special Training Program for the Appointment of a Consular Official
January 1, 2021 - February 5, 2026Professional Training Program for Civil Servants
January 1, 2021 - February 5, 2026Training Course: Cyber Security
January 1, 2019 - February 5, 2026Training Course: Effective Communication
January 1, 2019 - February 5, 2026Personal and Professional Competence Development
January 1, 2019 - February 5, 2026Training Course: 'Foreign Policy of Turkey'
January 1, 2018 - February 5, 2026Training Course: 'European Union'
January 1, 2017 - February 5, 2026International Summer School on Migration Research
January 1, 2016 - February 5, 2026Summer Seminar: 'Europe and Liberty'
January 1, 2016 - February 5, 2026Industry Experience
Government, Education, Professional Services
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