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I am a dynamic sales leader with a proven track record, notably driving a 30% revenue increase for Tuma Mizigo Logistics Ltd by implementing innovative sales strategies and strengthening customer relationships. I excel in building client loyalty, guiding teams to perform at their best, and delivering results in fast-paced environments. I thrive on market analysis, strategic planning, and hands-on leadership, with a strong focus on customer satisfaction and continuous business growth.…I am a dynamic sales leader with a proven track record, notably driving a 30% revenue increase for Tuma Mizigo Logistics Ltd by implementing innovative sales strategies and strengthening customer relationships. I excel in building client loyalty, guiding teams to perform at their best, and delivering results in fast-paced environments. I thrive on market analysis, strategic planning, and hands-on leadership, with a strong focus on customer satisfaction and continuous business growth.

Samuel Mutuota

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I am a dynamic sales leader with a proven track record, notably driving a 30% revenue increase for Tuma Mizigo Logistics Ltd by implementing innovative sales strategies and strengthening customer relationships. I excel in building client loyalty, guiding teams to perform at their best, and delivering results in fast-paced environments. I thrive on market analysis, strategic planning, and hands-on leadership, with a strong focus on customer satisfaction and continuous business growth.…I am a dynamic sales leader with a proven track record, notably driving a 30% revenue increase for Tuma Mizigo Logistics Ltd by implementing innovative sales strategies and strengthening customer relationships. I excel in building client loyalty, guiding teams to perform at their best, and delivering results in fast-paced environments. I thrive on market analysis, strategic planning, and hands-on leadership, with a strong focus on customer satisfaction and continuous business growth.

Available to hire

I am a dynamic sales leader with a proven track record, notably driving a 30% revenue increase for Tuma Mizigo Logistics Ltd by implementing innovative sales strategies and strengthening customer relationships. I excel in building client loyalty, guiding teams to perform at their best, and delivering results in fast-paced environments.

I thrive on market analysis, strategic planning, and hands-on leadership, with a strong focus on customer satisfaction and continuous business growth.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

Swahili

Fluent

English

Advanced

Kikuyu, Gikuyu

Intermediate

Work Experience

Head Of Sales at Tuma Mizigo Logistics Ltd

December 1, 2024 - December 1, 2024

Led sales strategy and client relationship management to grow revenue by 30% through innovative sales initiatives. Improved client satisfaction by 20% through swift issue resolution and strengthened client loyalty by 15% via proactive service and consistent follow-ups. Enhanced team performance by 25% through motivational coaching and incentives. Expanded profitable territories by leveraging market trends and identifying opportunities. Represented the company at trade shows and conferences, and implemented CRM/tracking systems for orders and product purchases.

Head of Hotel Acquisition at Wisali

December 1, 2020 - December 1, 2020

Led hospitality acquisition initiatives, facilitating the acquisition of 300 hotels and resorts. Analyzed market trends to identify opportunities and developed strategic partnerships. Represented the company at trade shows and conferences to promote services and products. Implemented systems to track customer activity and orders.

Sales Executive at Selfcare Addiction LTD

December 1, 2016 - December 1, 2016

Drove first-line sales activities, responded to inquiries about product features and pricing, and generated leads through cold calls and email outreach. Trained junior sales staff on customer service techniques, created promotional brochures and newsletters, and supported timely resolution of customer inquiries and issues.