SG

Samanta Goga

Available to hire

I am a motivated and responsible professional with a strong interest in technology and problem-solving. I thrive in team environments and enjoy challenging myself in new professional settings.

About

I am a motivated and responsible professional with a strong interest in technology and problem-solving. I thrive in team environments and enjoy challenging myself in new professional settings. Currently, I’m eager to develop my skills further in web development and data analysis.

With significant experience in customer service and field sales, I have honed my abilities in efficient teamwork and client engagement. I love exploring innovative solutions to meet customer needs and ensure their satisfaction.

  • 2 years' experience
  • Joined June 2026

Skills· 1

Languages

  • AlbanianFluent
  • EnglishIntermediate

Industry experience

  • Software & Internet
  • Computers & Electronics
  • Retail

Work experience

Customer Advisor · NeptunMay 2023 – Jun 2025 · 2 yrs 2 mos

Worked as a customer advisor at Neptun for two years, assisting customers with product information and helping them make the right purchase decisions. Provided exceptional customer support, helped clients choose suitable products according to their needs, managed customer requests, supported the sales process, and maintained good communication with clients in a team-oriented environment.

Field Sales Agent · RitelloNov 2022 – May 2023 · 7 mos

Worked as a field sales agent for six months, promoting products and services directly to clients. Communicated with potential customers, presented sales offers, built strong customer relationships, supported sales growth, and worked independently in the field to achieve assigned objectives.

Education

High School Diploma · Bulqizë2019 – 2022
Bachelor's Degree · University of Tirana2022 – 2025
High School Diploma · Buliqze, Albania2019 – 2022
Bachelor's Degree in Economic Informatics · University of Tirana2022 – 2025

Certifications and awards

Web Development Training2030 – 2026
Web Development Internship2030 – 2026
Data Analysis Training2030 – 2026

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