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I am a detail-oriented Revenue & Sales Operations professional with a strong background in CRM administration, process optimization, and sales enablement. I am a Salesforce Certified Platform Administrator experienced in automating workflows, improving efficiency with AI, and maintaining data integrity across GTM systems. I excel at developing reports, dashboards, and playbooks to support SDRs, account management, and cross-functional teams, especially in fast-paced, data-driven B2B SaaS startups. I collaborate across Sales, Marketing, Customer Success, and Finance to drive operational excellence and revenue growth, leveraging tools like Salesforce, HubSpot, Flow Builder, Zapier, and AI-assisted insights.…I am a detail-oriented Revenue & Sales Operations professional with a strong background in CRM administration, process optimization, and sales enablement. I am a Salesforce Certified Platform Administrator experienced in automating workflows, improving efficiency with AI, and maintaining data integrity across GTM systems. I excel at developing reports, dashboards, and playbooks to support SDRs, account management, and cross-functional teams, especially in fast-paced, data-driven B2B SaaS startups. I collaborate across Sales, Marketing, Customer Success, and Finance to drive operational excellence and revenue growth, leveraging tools like Salesforce, HubSpot, Flow Builder, Zapier, and AI-assisted insights.

Sameer Alam

Data Analyst, Marketing Analyst, Content Strategist, +2

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I am a detail-oriented Revenue & Sales Operations professional with a strong background in CRM administration, process optimization, and sales enablement. I am a Salesforce Certified Platform Administrator experienced in automating workflows, improving efficiency with AI, and maintaining data integrity across GTM systems. I excel at developing reports, dashboards, and playbooks to support SDRs, account management, and cross-functional teams, especially in fast-paced, data-driven B2B SaaS startups. I collaborate across Sales, Marketing, Customer Success, and Finance to drive operational excellence and revenue growth, leveraging tools like Salesforce, HubSpot, Flow Builder, Zapier, and AI-assisted insights.…I am a detail-oriented Revenue & Sales Operations professional with a strong background in CRM administration, process optimization, and sales enablement. I am a Salesforce Certified Platform Administrator experienced in automating workflows, improving efficiency with AI, and maintaining data integrity across GTM systems. I excel at developing reports, dashboards, and playbooks to support SDRs, account management, and cross-functional teams, especially in fast-paced, data-driven B2B SaaS startups. I collaborate across Sales, Marketing, Customer Success, and Finance to drive operational excellence and revenue growth, leveraging tools like Salesforce, HubSpot, Flow Builder, Zapier, and AI-assisted insights.

Available to hire

I am a detail-oriented Revenue & Sales Operations professional with a strong background in CRM administration, process optimization, and sales enablement. I am a Salesforce Certified Platform Administrator experienced in automating workflows, improving efficiency with AI, and maintaining data integrity across GTM systems.

I excel at developing reports, dashboards, and playbooks to support SDRs, account management, and cross-functional teams, especially in fast-paced, data-driven B2B SaaS startups. I collaborate across Sales, Marketing, Customer Success, and Finance to drive operational excellence and revenue growth, leveraging tools like Salesforce, HubSpot, Flow Builder, Zapier, and AI-assisted insights.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Sales Operations and Research Manager at FiveRings Marketing

September 1, 2020 - October 31, 2024

Maintained and optimized HubSpot data and workflows; built weekly tracking dashboards (invitations, replies, meetings booked) and delivered leadership insights for quota tracking and forecasting. Implemented automated workflows using Zapier, Google Sheets, Slack, and email integrations to reduce manual effort and improve efficiency. Authored playbooks and training materials; facilitated onboarding and ongoing training for SDR and research teams. Partnered with Account Managers, BDRs, and clients to align campaign strategy; conducted campaign evaluations and led new lead generation initiatives. Performed regular data quality audits and governance to ensure data integrity and optimized search strategies for campaign outcomes. Supported client onboarding and technical delivery through cross-functional collaboration across Sales, Marketing, and Customer Success.

Customer Service Representative at Playdium Mississauga

October 1, 2016 - October 31, 2020

Coordinated with teammates to assist guests at attractions, operated major attractions, restocked ticket games, and resolved minor technical issues. Provided facility layout and pricing information, addressed general guest inquiries, and handled cash and debit/credit sales on POS systems.