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I'm a reliable and self-directed professional transitioning into remote work, with strengths in communication, consistency, and digital workflows. I have experience managing online communities and content, staying organized under deadlines, and learning new tools quickly. I'm seeking a remote role in customer support, chat support, scheduling, or operations.…

Samuel Walls

Content Creator, Writer, Video Editor, +1

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I'm a reliable and self-directed professional transitioning into remote work, with strengths in communication, consistency, and digital workflows. I have experience managing online communities and content, staying organized under deadlines, and learning new tools quickly. I'm seeking a remote role in customer support, chat support, scheduling, or operations.…

Available to hire

I’m a reliable and self-directed professional transitioning into remote work, with strengths in communication, consistency, and digital workflows. I have experience managing online communities and content, staying organized under deadlines, and learning new tools quickly. I’m seeking a remote role in customer support, chat support, scheduling, or operations.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Content Creator / Streamer at Self-Employed (Remote)

May 1, 2025 - Present

Planned and published consistent short-form content and live stream programming on TikTok and Twitch, maintaining a regular production schedule. Engaged with viewers in real time, responded to questions, and handled community interactions professionally. Managed content workflow (idea list, scripting, posting, clips), improving efficiency and turnaround time. Reviewed performance metrics (views, watch time, engagement) and adjusted content strategy accordingly. Maintained brand safety standards (moderation, comment management, community rules) to keep channels positive. Developed and published UGC-style content aligned with audience trends and platform best practices to drive engagement.

Video Game Tester at Good Gamer Group (Remote)

August 1, 2025 - Present

Participated in structured freelance playtesting, completing 10–20 hours of guided gameplay. Evaluated gameplay mechanics, pacing, difficulty, and overall player experience. Identified bugs, confusing mechanics, and usability issues during active play. Provided detailed verbal feedback during a 3–4 hour on-site discussion group. Discussed player behavior, engagement points, and pain points with developers and researchers. Contributed user-perspective insights to support design and balance decisions.

Editor/Writer at Sierra News Online (Remote)

August 1, 2024 - Present

Wrote, edited, and revised content for clarity, tone, and accuracy. Ensured content met style guidelines and project requirements, and revised content based on feedback and editorial direction. Managed social media calendars and posting schedules. Coordinated multiple drafts and met deadlines in a fast-paced environment.