Felipe Sancler Neves

Available to hire

I'm Felipe Sancler Neves, a dual Brazilian-Spanish citizen with a Bachelor of Business Administration from FECAP in Sao Paulo and an Advanced Certificate in Hospitality Management.

About

I’m Felipe Sancler Neves, a dual Brazilian-Spanish citizen with a Bachelor of Business Administration from FECAP in Sao Paulo and an Advanced Certificate in Hospitality Management. I’m a native Portuguese speaker and fluent in English and Spanish, with international experience in property management, content moderation, and operations management. I’m also a blockchain and Web3 enthusiast with coursework in fundamentals and DeFi, and I’m seeking fully remote opportunities in Tech Sales, Customer Service, Content Moderation, and Web3 support roles. I’m highly coachable, analytical, proactive, and committed to delivering results.

I’m excited about opportunities that combine technology, digital content, and remote collaboration. I’m eager to apply my cross-cultural experience and growing Web3 knowledge to roles in product support, customer engagement, and content operations, while continuing to learn and contribute to innovative teams.

  • 6 years' experience
  • Joined November 2025

Languages

  • PortugueseFluent
  • Spanish; CastilianAdvanced
  • EnglishFluent

Industry experience

  • Real Estate & Construction
  • Travel & Hospitality
  • Software & Internet
  • Media & Entertainment
  • Professional Services

Work experience· 5 roles

Social Media Content Moderator · TELUS INTERNATIONALMay 2024 – May 2024 · 1 mo

Reviewed and moderated user generated content to ensure compliance with platform policies and community standards. Investigated and assessed flagged content, making well founded decisions to maintain a safe and respectful online environment. Monitored content trends and proactively identified emerging risks, supporting rapid response to potential threats within the community. Utilized advanced proprietary tools to streamline moderation processes and enhance operational efficiency. Collaborated with global teams to review and refine content policies, contributing to continuous improvement of user safety and experience. Participated in regular training sessions to stay updated on the latest policies, industry best practices, and digital trends.

Tenancy Manager · Smith & Butler StatesJan 2019 – Nov 2025 · 6 yrs 11 mos

Remote tenancy management from Barcelona since 2019; transitioned to remote operations, delegated in-person tasks to local representatives, oversaw daily property management, maintenance coordination, issue resolution, and inspections.

Tenancy Manager · Smith & Butler StatesJan 2019 – Nov 2025 · 6 yrs 11 mos

Remote tenancy management since 2019: continued to oversee daily property management, maintenance coordination, issue resolution, and regular inspections. Delegated in person tasks to a local representative in Dublin and ensured smooth operations across all properties.

Tenancy Manager · Smith & Butler StatesOct 2018 – Oct 2018 · 1 mo
Barista · The Bagel Bar Coffee HouseMay 2017 – May 2017 · 1 mo

Education· 10

Bachelor of Business Administration · FECAP – Sao Paulo2010 – 2013
Advanced Certificate in Hospitality Management · ETEC CPS – Sao Paulo2004 – 2005
Salesforce Sales Development Representative · Coursera / Salesforce2025
Introduction to Data Analytics · IBM / Coursera2024 – 2025

Certifications and awards· 13

Professional Certificate in Hospitality Management2030 – 2025
Salesforce Sales Development Representative2025
Introduction to Data Analytics2024 – 2025
Excel Basics for Data Analysis2024 – 2025

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