I am a strategic operations leader with 20+ years of experience driving growth, innovation, and operational excellence across technology, environmental, and consulting sectors. I have led CRM strategy, business process design, and cross-functional initiatives for global teams, including a stint as Google’s People Operations Business Partner where I improved onboarding efficiency by 20% through automation and system optimization. My work thrives at the intersection of partnerships, transformation programs, and customer success. I excel in building scalable solutions, delivering enterprise-scale projects, and translating business needs into measurable outcomes that boost performance and stakeholder satisfaction.…

Sangeetha Menon

I am a strategic operations leader with 20+ years of experience driving growth, innovation, and operational excellence across technology, environmental, and consulting sectors. I have led CRM strategy, business process design, and cross-functional initiatives for global teams, including a stint as Google’s People Operations Business Partner where I improved onboarding efficiency by 20% through automation and system optimization. My work thrives at the intersection of partnerships, transformation programs, and customer success. I excel in building scalable solutions, delivering enterprise-scale projects, and translating business needs into measurable outcomes that boost performance and stakeholder satisfaction.…

Available to hire

I am a strategic operations leader with 20+ years of experience driving growth, innovation, and operational excellence across technology, environmental, and consulting sectors. I have led CRM strategy, business process design, and cross-functional initiatives for global teams, including a stint as Google’s People Operations Business Partner where I improved onboarding efficiency by 20% through automation and system optimization.

My work thrives at the intersection of partnerships, transformation programs, and customer success. I excel in building scalable solutions, delivering enterprise-scale projects, and translating business needs into measurable outcomes that boost performance and stakeholder satisfaction.

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Skills

Experience Level

CRM
Expert
Oracle
Expert
Jira
Expert
Data Visualization
Expert
HubSpot
Intermediate

Language

English
Fluent

Work Experience

Director, Strategic Partnerships at REVPLUS
May 1, 2025 - Present
Lead strategic partnership development leveraging CRM expertise to strengthen client relationships and optimize sales workflows; Drive revenue growth initiatives and customer success strategies across technology partnerships.
Project Manager at Aeris Environmental Ltd.
April 1, 2024 - Present
Ensure strategic alignment and execution excellence across environmental projects through cross-functional collaboration; Coordinate integration of new operational systems improving efficiency and professional service delivery.
Senior Partner Manager at HRS
September 1, 2024 - May 1, 2025
Managed strategic partner ecosystem and drove partnership growth initiatives in travel technology sector.
Digital Marketing and Operations Head at Sustainability Economics
September 1, 2022 - April 1, 2024
Led digital marketing strategy and operations, increasing operational efficiency by 20% through process streamlining; Managed cross-functional projects ensuring strategic alignment with business objectives.
Account-Based Platform Specialist at Whatfix
February 1, 2021 - August 1, 2022
Collaborated with stakeholders and senior management maintaining project transparency and addressing critical concerns; Implemented process improvements enhancing operational efficiency and service delivery quality.
People Operations Business Partner at Google
August 1, 2018 - February 1, 2021
Designed and implemented improved onboarding process flows for engineers and vendors, enhancing new hire experience and reducing time-to-productivity; Identified inefficiencies, automated repetitive tasks, and implemented systems improving workflow and communication across teams; Managed new hire training programs and compliance processes ensuring regulatory adherence and quality standards; Partnered with leadership to optimize people operations and drive organizational effectiveness initiatives.
Business Specialist at Oracle
December 1, 2010 - June 1, 2018
Led enterprise-level projects including CPCA process implementation, JIRA system updates, and Oracle Cloud platform training; Engaged regularly with VPs and directors on strategic initiatives and critical business communications; Delivered comprehensive training on Oracle Cloud expense and procurement systems to cross-functional teams.
Business Analyst at Oracle
December 1, 2006 - May 1, 2009
Analyzed business requirements and developed technical solutions supporting organizational goals and operational efficiency.
Business Development Executive at Vibrant Training & Consulting
June 1, 2006 - December 1, 2006
Evaluated market trends and recommended strategic marketing budget allocations to senior management.
Small Business Specialist at IvyOffice
May 1, 2005 - April 1, 2006
Served as business consultant for UK software development company, developing customized CRM solutions for SMB clients; Mapped process activities identifying operational inefficiencies and implementing optimization strategies.
Customer Service Representative at ICICI OneSource
January 1, 2004 - December 1, 2004
Provided high-quality technical support to credit card users ensuring customer satisfaction and service excellence.

Education

MBA, Marketing at Amrita School of Business, Amritapuri
January 1, 2001 - December 31, 2002
Master of Business Administration (MBA) at Amrita School of Business, Amritapuri
January 1, 2001 - December 31, 2002
NIST B Level at Computer Science
January 11, 2030 - February 11, 2026

Qualifications

Advanced Excel
January 11, 2030 - February 8, 2026
One-Minute Habits for Success
January 11, 2030 - February 8, 2026
Advanced Excel
January 11, 2030 - February 11, 2026
One-Minute Habits for Success
January 11, 2030 - February 11, 2026

Industry Experience

Software & Internet, Professional Services, Travel & Hospitality, Media & Entertainment, Other, Energy & Utilities
    paper E-Commerce Strategy & Growth

    Amazon & Walmart Marketplace Management
    Picture this: juggling two major marketplaces while keeping brand consistency intact and sales climbing. That’s been my reality managing Amazon and Walmart storefronts, where I’ve developed streamlined processes for brand store optimization and A+ content that actually converts. The secret sauce? Treating each platform like its own unique customer with distinct needs and behaviors.