Available to hire
Hi, I’m Sara Viterbi, a results-driven Social Media Manager and Content Creator who loves turning ideas into engaging online experiences.
With multilingual skills and a passion for travel storytelling and customer satisfaction, I help brands grow communities, craft persuasive copy, and deliver memorable journeys.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Italian
Fluent
English
Fluent
Spanish; Castilian
Advanced
French
Beginner
Portuguese
Advanced
Work Experience
Social Media Manager at Organica Group
April 1, 2025 - April 1, 2025Social media management.
Capogruppo tour at Sto Gran Tour
February 1, 2025 - November 26, 2025Leading tours and coordinating travel experiences.
Capogruppo tour at Arché Travel
January 31, 2025 - January 31, 2025Leading tours all over the World; social media reporting with videos and pictures of clients; booking & customer care.
Social Media Manager at Editoriale Sport Italia
January 1, 2025 - November 26, 2025Social media strategy and content management.
Social Media Manager (Freelance) at Self-employed / Freelance
May 1, 2024 - November 26, 2025Freelance social media management for small profiles (500-5,000 followers); campaigns, PED, community management, copywriting and publication.
Copywriter at DreamReal MEDIA
April 30, 2024 - April 30, 2024Writing for the blog and the website; keyword research; SEO contents.
Copywriter e Social media Specialist at INGO
December 1, 2022 - December 1, 2022Copywriter and social media specialist.
Senior Customer Support at BANALE.
February 1, 2022 - February 1, 2022Management of social media community and customer support; Zendesk; social media; order shipping.
Copywriter freelance at AREA Events
January 1, 2022 - November 26, 2025Copywriting for events and campaigns.
Social Media Manager at ADV+
February 1, 2021 - February 1, 2021Posting for agency profiles; PED collaboration; client coordination.
Social Media Reporting Analyst at Teleperformance Portugal
May 1, 2018 - May 1, 2018Social media reporting; analytics; market research; data extraction and reporting.
Head of Customer Support at Awesome Maps
February 1, 2018 - November 26, 2025Head of customer support; Zendesk, social media mediation; order shipping process management; customer service.
Senior Advisor at Sitel
August 1, 2017 - August 1, 2017Providing feedback to agents, shift changes, holidays; Airbnb procedures and website guidance.
Advisor - Airbnb project at Sitel
June 1, 2017 - June 1, 2017Handle calls and emails from Airbnb customers; provide expert information; negotiate to satisfy customer needs.
Digital Product Coordinator at Editoriale Domus S.p.A
January 1, 2017 - January 1, 2017Social media manager for Cucchiaio d'Argento, Dueruote, Quattroruote, Domus; postings and ADV campaigns; Wordpress content and Magento e-commerce management.
Translator and Editor at Freelance
April 1, 2015 - April 1, 2015Translator and editor for websites and 10-15 pages; subtitling for TV series.
Marketing & Communication at PETRONAS - Arexons division
April 1, 2014 - April 1, 2014Marketing & communication; website creation support, product descriptions, English translations; briefs for POP materials; collaboration with agencies.
Stage Marketing e Comunicazione at Docflow
July 1, 2013 - July 1, 2013Marketing & communication internship; website review and Italian-English translation support.
Stage - Comunicazione at Comune di Milano
January 31, 2013 - January 31, 2013Campaign planning for the New Integration Portal; wrote abstracts.
Mediatrice linguistica at Key Point Marketing Facilities s.r.l
November 1, 2010 - November 1, 2010Interpreter for groups of interviewed clients.
Education
Master in Lingue e Relazioni Internazionali at Libera Università di Lingue e Comunicazione IULM
January 1, 2011 - January 1, 2013Laurea Triennale in Language Interpretation and Translation at Libera Università di Lingue e Comunicazione IULM
January 1, 2008 - January 1, 2011Qualifications
IELTS Academic
January 11, 2030 - November 26, 2025DELE nivel C1
January 11, 2030 - November 26, 2025Google Digital Garage
January 11, 2030 - November 26, 2025Industry Experience
Media & Entertainment, Travel & Hospitality, Professional Services, Software & Internet, Retail
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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