Experience Level
Language
Arabic
Fluent
English
Fluent
Work Experience
Call Center Representative at Raya Contact Center
February 1, 2012 - February 1, 2012Handled customer calls and inquiries in a timely manner; identified customer needs, clarified information, and provided prompt and correct responses; identified non-standard customer experiences and escalated issues; used technical, professional, and soft skills to achieve performance standards.
Software Quality Engineer Trainee at GIZA Systems-Egypt
November 1, 2008 - November 1, 2008Ensured software developed met pre-specified user requirements; wrote test plans and scripts; conducted various testing types (domain testing, unit testing, functional testing, pair testing, and automated testing).
Education
Qualifications
ITIL v3 Foundation
January 11, 2030 - October 27, 2025Oracle 10g Database Administration
January 11, 2030 - October 27, 2025SQL Server 2003
January 11, 2030 - October 27, 2025C++
January 11, 2030 - October 27, 2025Industry Experience
Telecommunications, Software & Internet, Professional Services
Experience Level
Hire a Project Manager
We have the best project manager experts on Twine. Hire a project manager in Dublin today.