Marketing graduate with hands-on experience in social media management, content creation, digital marketing, and client-facing roles. I enjoy combining creativity with strategic thinking to create meaningful connections between brands and their audiences. Supported by a Master of Marketing Management and practical experience across marketing, customer engagement, and business operations, I bring a collaborative, adaptable, and proactive approach to my work. I'm passionate about helping businesses strengthen their digital presence, create engaging campaigns, and build lasting customer relationships.

Sarah Shergadwala

Marketing graduate with hands-on experience in social media management, content creation, digital marketing, and client-facing roles. I enjoy combining creativity with strategic thinking to create meaningful connections between brands and their audiences. Supported by a Master of Marketing Management and practical experience across marketing, customer engagement, and business operations, I bring a collaborative, adaptable, and proactive approach to my work. I'm passionate about helping businesses strengthen their digital presence, create engaging campaigns, and build lasting customer relationships.

Available to hire

Marketing graduate with hands-on experience in social media management, content creation, digital marketing, and client-facing roles. I enjoy combining creativity with strategic thinking to create meaningful connections between brands and their audiences.

Supported by a Master of Marketing Management and practical experience across marketing, customer engagement, and business operations, I bring a collaborative, adaptable, and proactive approach to my work. I’m passionate about helping businesses strengthen their digital presence, create engaging campaigns, and build lasting customer relationships.

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Work Experience

Customer Service / Venue Attendant at Kingpin Canberra
April 1, 2024 - March 31, 2025
Delivered exceptional customer experiences while representing the Kingpin brand in a fast-paced, high-volume environment. Built strong relationships with customers through effective communication, problem-solving, and a customer-first approach. Collaborated with cross-functional teams to ensure seamless operations, promotions, and memorable guest experiences.
Sales and Client Relations Intern at Sarah International
February 1, 2022 - May 31, 2023
Researched and evaluated manufacturers, distributors, and suppliers to identify suitable partners for international client requirements. Coordinated with stakeholders to verify supplier credibility, product quality, and delivery capabilities, supporting informed procurement decisions. Managed supplier communications and monitored project timelines to ensure timely order fulfillment and efficient coordination. Developed strong relationship management, organizational, and cross-functional communication skills.
General and Social Media Manager at The One Beauty Bar
August 1, 2021 - January 31, 2022
Managed the salon’s day-to-day operations, overseeing appointment scheduling, team coordination, and customer service to deliver a seamless client experience. Planned, created, and managed engaging social media content to strengthen brand awareness, maintain a consistent online presence, and increase audience engagement. Designed and edited branded visual content using Canva, ensuring digital content aligned with the brand identity and voice. Fostered strong client relationships through personalized communications and exceptional customer service, contributing to a positive client experience and brand reputation.
Marketing Intern at FETOCO
May 1, 2019 - August 31, 2019
Assisted in developing social media strategies and creating engaging digital content aligned with the company’s marketing objectives. Designed branded visuals using Canva and supported content creation across social media platforms.

Education

Master of Marketing Management at The Australian National University
July 1, 2025 - July 2, 2026
Bachelor of Business Administration at World Peace University, Pune, India
January 11, 2030 - May 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Education, Software & Internet, Retail