Sarah Thauer

Designed the user experience for a cloud-based debt collection and receivables management platform. The objective was to simplify complex financial workflows and create an efficient, intuitive SaaS product for organizations managing outstanding claims and payment recovery processes. . My Role UX Design UI Design SaaS Design Information Architecture Wireframing User Testing Dashboard Design Design Systems FinTech Mobile Application Design . The Challenge Debt collection and receivables management involve complex workflows, large datasets, and multiple process stages. Existing solutions often prioritize functionality over usability, making everyday tasks inefficient and difficult to navigate. The goal was to transform complex financial operations into a streamlined experience that users could navigate with confidence. . The Solution I designed a structured and user-centered platform focused on clarity, efficiency, and scalability. Key improvements included: Simplified information architecture Optimized dashboards and data visualization Clear process guidance throughout the collection lifecycle Consistent UI patterns and reusable components Reduced cognitive load through task-oriented workflows . The Outcome The resulting platform enables finance and operations teams to manage claims more efficiently while maintaining full visibility over ongoing processes. Key benefits: Faster navigation through complex workflows Improved usability for finance and operations teams Better visibility of outstanding claims and actions Reduced manual effort through structured process design Increased user confidence when handling sensitive financial data View Full Case Study](https://www.twine.net/signin Dashboard of the System](https://www.twine.net/signin Mobile Self-Service Plattform](https://www.twine.net/signin UX Design UI Design SaaS Design Information Architecture Dashboard Design Design Systems FinTech Mobile Application Design

• Infographic Designer
• UI Designer
• UX Designer

Designed a flexible visual identity for TEDx Linz 2023 that translated the annual theme "To Boldly Go" into a cohesive branding system across digital and physical event touchpoints. . My Role Brand Identity Visual Design Creative Direction Graphic Design Concept Development Event Branding Art Direction Editorial Design Print Design Digital Design *Created in collaboration with Vera Tolazzi.* . The Brief TEDx Linz required a distinctive visual identity for its 2023 event that could communicate the annual theme "To Boldly Go" while remaining adaptable across a wide range of applications before, during, and after the event. The goal was to create a recognizable and flexible design system capable of supporting both digital and printed media. A strong event identity should not only capture attention. It should create a memorable experience across every touchpoint. . The Creative Process The visual concept was inspired by the idea that stepping into the unknown is a deeply personal journey. Curiosity, exploration, imagination, and individuality became the guiding principles throughout the creative process. Based on this concept, each speaker received a unique graphic representation reflecting the themes of their talk. Together, these individual visuals formed a larger, cohesive composition that represented the event as a whole Particular attention was given to creating a modular system where every graphic could function independently while seamlessly integrating into the overall identity. Illustration System](https://www.twine.net/signin . The Outcome The final branding system was successfully applied across a variety of media, including digital communication, print materials, stage visuals, and promotional assets. Its modular structure ensured consistency while providing enough flexibility to adapt to the diverse communication needs of the event. View Full Case Study](https://www.twine.net/signin Event Visual Appearance](https://www.twine.net/signin Visual Website Concept](https://www.twine.net/signin Flyer Concept](https://www.twine.net/signin branding illustrator designer

• Brand Designer
• Graphic Designer
• Illustrator

Collaborated with an early-stage startup to transform an ambitious social media concept into a structured product vision through UX strategy, product discovery, and interface design. My Role UX Strategy Product Discovery UX Design UI Design User Story Mapping Wireframing Branding & Visual Identity . The Challenge The startup had a compelling vision for a different kind of social media platform, but the concept was still abstract and open to interpretation. Features, workflows, and the overall product experience had yet to be defined. The challenge was to align the team around a shared vision and transform scattered ideas into a product that could be validated and further developed. Great products rarely start with polished requirements—they begin with ideas that need structure, clarity, and direction. . The Approach Working closely with the founders, I facilitated collaborative discovery sessions to refine the product vision and establish a common understanding across the team. Using methods such as User Story Mapping, we challenged assumptions, identified core user needs, and prioritized the platform's most valuable features. Based on these findings, I translated the concept into user flows, wireframes, interface designs, and a visual identity that brought the product to life. . The Outcome What started as an abstract idea evolved into a tangible product concept with clearly defined user journeys, feature priorities, and a recognizable visual identity. The project provided the startup with a solid foundation for future product development while ensuring that design decisions were aligned with both user needs and business goals. View Full Case Study](https://www.twine.net/signin logo graphicdesigner branding designer

• Brand Strategist
• Logo Designer
• UI Designer
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