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Hello! I'm Sareth, a dynamic and results-driven professional with 6+ years of customer service experience in virtual and on-site environments. I'm a strong communicator with a collaborative mindset and a commitment to delivering exceptional results. I thrive in fast-paced settings, focusing on problem solving and turning data into meaningful insights to improve customer experiences.…

Sareth Vidal

Image Editor, AI Developer, Data Collector, +1

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Hello! I'm Sareth, a dynamic and results-driven professional with 6+ years of customer service experience in virtual and on-site environments. I'm a strong communicator with a collaborative mindset and a commitment to delivering exceptional results. I thrive in fast-paced settings, focusing on problem solving and turning data into meaningful insights to improve customer experiences.…

Available to hire

Hello! I’m Sareth, a dynamic and results-driven professional with 6+ years of customer service experience in virtual and on-site environments. I’m a strong communicator with a collaborative mindset and a commitment to delivering exceptional results.

I thrive in fast-paced settings, focusing on problem solving and turning data into meaningful insights to improve customer experiences.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Beginner

Language

English

Intermediate

Spanish; Castilian

Fluent

Work Experience

Customer Service Representative at Contact Solutions

September 10, 2017 - October 16, 2025

Spanish-speaking customer service focusing on retention; contacted clients to provide solutions and alternatives to payments with bank accounts.

Customer Service Representative at Teleperformance Colombia

October 6, 2023 - October 16, 2025

Spanish-speaking chat-based support in the technical service area; resolved customer inquiries, focused on payments and account management, including support for streaming platform issues.

Voice and Data Projects (Freelance) at Foundever Corporation

May 17, 2024 - October 16, 2025

Collaborated on multilingual audio data collection initiatives to support AI model development; dual roles as speaker and quality reviewer; maintained strict standards for accuracy and compliance with project protocols; produced well-annotated, high-quality data sets with tight turnaround times.

Voice and Data Projects (Freelance) at Independent / Freelance

January 1, 2024 - Present

Collaborated on multilingual audio data collection initiatives to support AI model development; dual roles as speaker and quality reviewer; ongoing projects with multilingual data collection.