Sareth Vidal
Hello! I'm Sareth, a dynamic and results-driven professional with 6+ years of customer service experience in virtual and on-site environments.
About
Hello! I’m Sareth, a dynamic and results-driven professional with 6+ years of customer service experience in virtual and on-site environments. I’m a strong communicator with a collaborative mindset and a commitment to delivering exceptional results.
I thrive in fast-paced settings, focusing on problem solving and turning data into meaningful insights to improve customer experiences.
- 9 years' experience
- Joined October 2025
Languages
- EnglishIntermediate
- Spanish; CastilianFluent
Industry experience
- Retail
- Consumer Goods
- Professional Services
Work experience· 4 roles
Collaborated on multilingual audio data collection initiatives to support AI model development; dual roles as speaker and quality reviewer; maintained strict standards for accuracy and compliance with project protocols; produced well-annotated, high-quality data sets with tight turnaround times.
Collaborated on multilingual audio data collection initiatives to support AI model development; dual roles as speaker and quality reviewer; ongoing projects with multilingual data collection.
Spanish-speaking chat-based support in the technical service area; resolved customer inquiries, focused on payments and account management, including support for streaming platform issues.
Education
Certifications and awards
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