Hello! I'm Sareth, a dynamic and results-driven professional with 6+ years of customer service experience in virtual and on-site environments. I'm a strong communicator with a collaborative mindset and a commitment to delivering exceptional results. I thrive in fast-paced settings, focusing on problem solving and turning data into meaningful insights to improve customer experiences.

Sareth Vidal

Hello! I'm Sareth, a dynamic and results-driven professional with 6+ years of customer service experience in virtual and on-site environments. I'm a strong communicator with a collaborative mindset and a commitment to delivering exceptional results. I thrive in fast-paced settings, focusing on problem solving and turning data into meaningful insights to improve customer experiences.

Available to hire

Hello! I’m Sareth, a dynamic and results-driven professional with 6+ years of customer service experience in virtual and on-site environments. I’m a strong communicator with a collaborative mindset and a commitment to delivering exceptional results.

I thrive in fast-paced settings, focusing on problem solving and turning data into meaningful insights to improve customer experiences.

See more

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Beginner

Language

English
Intermediate
Spanish; Castilian
Fluent

Work Experience

Customer Service Representative at Contact Solutions
September 10, 2017 - October 16, 2025
Spanish-speaking customer service focusing on retention; contacted clients to provide solutions and alternatives to payments with bank accounts.
Customer Service Representative at Teleperformance Colombia
October 6, 2023 - October 16, 2025
Spanish-speaking chat-based support in the technical service area; resolved customer inquiries, focused on payments and account management, including support for streaming platform issues.
Voice and Data Projects (Freelance) at Foundever Corporation
May 17, 2024 - October 16, 2025
Collaborated on multilingual audio data collection initiatives to support AI model development; dual roles as speaker and quality reviewer; maintained strict standards for accuracy and compliance with project protocols; produced well-annotated, high-quality data sets with tight turnaround times.
Voice and Data Projects (Freelance) at Independent / Freelance
January 1, 2024 - Present
Collaborated on multilingual audio data collection initiatives to support AI model development; dual roles as speaker and quality reviewer; ongoing projects with multilingual data collection.

Education

Modern Languages at EC CI University
January 1, 2014 - January 1, 2016

Qualifications

Technical Bachelor
January 11, 2030 - January 1, 2010

Industry Experience

Retail, Consumer Goods, Professional Services