I have a strong service attitude and customer care skills, alongside a wide range of communication abilities and assertive dialogue techniques. I am autonomous, responsible, and passionate about learning. I enjoy leading and working in teams to achieve collective goals. I graduated as an academic high school student from Complejo Educativo Integral de Sopó (IED CEIS) in 2020 and have completed several courses in audiovisual scriptwriting, graphic design tools like Adobe Photoshop and Adobe Illustrator, and photography. I am currently pursuing a philosophy undergraduate degree at Universidad Nacional de Colombia.

SAMUEL AYA RIVEROS

I have a strong service attitude and customer care skills, alongside a wide range of communication abilities and assertive dialogue techniques. I am autonomous, responsible, and passionate about learning. I enjoy leading and working in teams to achieve collective goals. I graduated as an academic high school student from Complejo Educativo Integral de Sopó (IED CEIS) in 2020 and have completed several courses in audiovisual scriptwriting, graphic design tools like Adobe Photoshop and Adobe Illustrator, and photography. I am currently pursuing a philosophy undergraduate degree at Universidad Nacional de Colombia.

Available to hire

I have a strong service attitude and customer care skills, alongside a wide range of communication abilities and assertive dialogue techniques. I am autonomous, responsible, and passionate about learning. I enjoy leading and working in teams to achieve collective goals.

I graduated as an academic high school student from Complejo Educativo Integral de Sopó (IED CEIS) in 2020 and have completed several courses in audiovisual scriptwriting, graphic design tools like Adobe Photoshop and Adobe Illustrator, and photography. I am currently pursuing a philosophy undergraduate degree at Universidad Nacional de Colombia.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate

Language

Spanish; Castilian
Fluent

Work Experience

Operator VIP at Cinemark
July 13, 2024 - July 30, 2025
Operated in the premier zone of Cinemark at Parque Colina shopping center. Responsibilities included attending customers by taking orders, acting as cashier and waiter, preparing food and drinks in the confectionery area, checking tickets at the podium, cleaning and recovering the halls.
Call Center Advisor at Konecta Colombia
January 31, 2024 - July 30, 2025
Provided customer service in the call center for the WOM Colombia mobile phone campaign.
Bookseller at Dushi Books
December 16, 2023 - July 30, 2025
Attended customers selling books, vinyls, turntables, and book covers. Managed organization of shelves, inventory control, event logistics support, and occasionally worked as cashier.
Customer Service and Archive Manager at Grupo Consultor de Negocios SAS
October 31, 2023 - July 30, 2025
Handled customer service through emails and social media; managed specialized archives.
Counter and Delivery Salesperson at Postres Las Delicias
January 31, 2021 - July 30, 2025
Sold traditional desserts at a local shop as counter and delivery staff during seasonal periods.
Director of Student Radio Program at Emisora Sopó Radio
November 30, 2019 - July 30, 2025
Directed the student radio program Ceisopolis, including scriptwriting, recording, editing, and hosting. Interviewed the Minister of Education in 2018.
Logistics and Announcements Coordinator at Emisora Estudiantil Ceisonica
November 30, 2020 - July 30, 2025
Managed audio logistics for flag ceremonies and cultural presentations, provided musical ambiance, and recited announcements through school speakers.

Education

High School Diploma at Complejo Educativo Integral de Sopó (IED CEIS)
January 1, 2020 - December 31, 2020

Qualifications

Creation of Audiovisual Scripts
January 1, 2020 - December 31, 2020
Use of Graphic Design Tools (Adobe Photoshop and Adobe Illustrator)
January 1, 2020 - December 31, 2020
Photography
January 1, 2020 - December 31, 2020

Industry Experience

Media & Entertainment, Retail, Education, Telecommunications, Professional Services