Kim John Pesimo

Orchestrated and managed in-game maps and scenes based on scripts and outlines, elevating production efficiency by 40%. Pioneered expansion of the studio's set catalog through conception and construction of novel environments. Ensured uninterrupted production flow by meticulously preparing all scenes and assets before scheduled shoots. Executed precise movements as a body actor in video productions, directly following director instructions. Engineered character animations, authored prop and set fabrication, and contributed to voice line production and integration.

Managed incoming customer support inquiries across phone, email, and online tickets. Troubleshot and resolved an average of 150+ technical issues weekly using CRM tools, boosting customer satisfaction ratings and improving first-call resolution through effective troubleshooting and communication.

Performed as a musician with various bands and recording artists. Delivered superior live show and studio performance quality; produced and released seven singles, with one receiving an Awit Award nomination, contributing to a 25% surge in streaming revenue. Liaised with A&R and management for strategic marketing and distribution initiatives.