Available to hire
I am an IT Administrator with over four years of experience in various technical support roles. I have a strong background in IT support, system administration, and user management. My experience in banking operations enhances my skills in communication and problem-solving, allowing me to effectively assist users in a dynamic IT environment.
I am dedicated to operational efficiency and am eager to leverage my technical expertise in challenging environments. I thrive on working with teams to resolve issues and ensure smooth day-to-day IT operations, making me a valuable asset in any organization.
Language
Hindi
Fluent
English
Advanced
Work Experience
IT Administrator at Apex Actsoft Technologies Pvt. Ltd.
January 1, 2022 - PresentManaged IT assets, hardware inventory, and system maintenance. Created user accounts, installed and configured OS and software, provided technical support, and coordinated with cloud support teams. Assisted users in troubleshooting and ensured smooth operations.
Supportive Mortgage Loan Officer at ICICI Bank (Third-Party Payroll)
February 1, 2021 - October 1, 2021Assisted in mortgage loan processing and customer coordination while managing documentation and backend support activities.
Banking Support Executive at Conneqt Business Solutions Ltd.
July 1, 2018 - February 1, 2020Assisted customers with banking-related queries and transaction processing while maintaining operational documentation.
Education
Bachelor of Science (Computer Science) at B.N.N College (A, S & C), Mumbai University
January 1, 2014 - January 1, 2017Qualifications
Industry Experience
Financial Services, Professional Services
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