I am an IT Administrator with over four years of experience in various technical support roles. I have a strong background in IT support, system administration, and user management. My experience in banking operations enhances my skills in communication and problem-solving, allowing me to effectively assist users in a dynamic IT environment. I am dedicated to operational efficiency and am eager to leverage my technical expertise in challenging environments. I thrive on working with teams to resolve issues and ensure smooth day-to-day IT operations, making me a valuable asset in any organization.

Saurav S Pandey

I am an IT Administrator with over four years of experience in various technical support roles. I have a strong background in IT support, system administration, and user management. My experience in banking operations enhances my skills in communication and problem-solving, allowing me to effectively assist users in a dynamic IT environment. I am dedicated to operational efficiency and am eager to leverage my technical expertise in challenging environments. I thrive on working with teams to resolve issues and ensure smooth day-to-day IT operations, making me a valuable asset in any organization.

Available to hire

I am an IT Administrator with over four years of experience in various technical support roles. I have a strong background in IT support, system administration, and user management. My experience in banking operations enhances my skills in communication and problem-solving, allowing me to effectively assist users in a dynamic IT environment.

I am dedicated to operational efficiency and am eager to leverage my technical expertise in challenging environments. I thrive on working with teams to resolve issues and ensure smooth day-to-day IT operations, making me a valuable asset in any organization.

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Language

Hindi
Fluent
English
Advanced

Work Experience

IT Administrator at Apex Actsoft Technologies Pvt. Ltd.
January 1, 2022 - Present
Managed IT assets, hardware inventory, and system maintenance. Created user accounts, installed and configured OS and software, provided technical support, and coordinated with cloud support teams. Assisted users in troubleshooting and ensured smooth operations.
Supportive Mortgage Loan Officer at ICICI Bank (Third-Party Payroll)
February 1, 2021 - October 1, 2021
Assisted in mortgage loan processing and customer coordination while managing documentation and backend support activities.
Banking Support Executive at Conneqt Business Solutions Ltd.
July 1, 2018 - February 1, 2020
Assisted customers with banking-related queries and transaction processing while maintaining operational documentation.

Education

Bachelor of Science (Computer Science) at B.N.N College (A, S & C), Mumbai University
January 1, 2014 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Professional Services

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