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Hi there! I'm Shannon Austin, a dynamic product designer blending UX research with clean, user-centered interfaces. I have over three years of experience designing engaging digital experiences across luxury services, startups, and healthcare, always focusing on solving real user problems. I enjoy turning ideas into testable designs—from interviews and personas to wireframes and prototypes—and collaborating with teams to ship thoughtful products quickly in fast-paced environments.…Hi there! I'm Shannon Austin, a dynamic product designer blending UX research with clean, user-centered interfaces. I have over three years of experience designing engaging digital experiences across luxury services, startups, and healthcare, always focusing on solving real user problems. I enjoy turning ideas into testable designs—from interviews and personas to wireframes and prototypes—and collaborating with teams to ship thoughtful products quickly in fast-paced environments.

Shannon Austin

Illustrator, Designer, Character Designer, +6

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Hi there! I'm Shannon Austin, a dynamic product designer blending UX research with clean, user-centered interfaces. I have over three years of experience designing engaging digital experiences across luxury services, startups, and healthcare, always focusing on solving real user problems. I enjoy turning ideas into testable designs—from interviews and personas to wireframes and prototypes—and collaborating with teams to ship thoughtful products quickly in fast-paced environments.…Hi there! I'm Shannon Austin, a dynamic product designer blending UX research with clean, user-centered interfaces. I have over three years of experience designing engaging digital experiences across luxury services, startups, and healthcare, always focusing on solving real user problems. I enjoy turning ideas into testable designs—from interviews and personas to wireframes and prototypes—and collaborating with teams to ship thoughtful products quickly in fast-paced environments.

Available to hire

Hi there! I’m Shannon Austin, a dynamic product designer blending UX research with clean, user-centered interfaces. I have over three years of experience designing engaging digital experiences across luxury services, startups, and healthcare, always focusing on solving real user problems.
I enjoy turning ideas into testable designs—from interviews and personas to wireframes and prototypes—and collaborating with teams to ship thoughtful products quickly in fast-paced environments.

Skills

Editorial Illustration

Experience Level

Expert

Expert

Expert

Expert

Editorial Illustration

Expert

Medical Illustration

Intermediate

Language

English

Fluent

Work Experience

Freelance Product Designer at Self-employed

January 1, 2023 - Present

Designed responsive web and mobile experiences for startups and local businesses, translating complex ideas into clear, visually engaging layouts. Conducted user research (interviews, surveys, journey mapping) to inform structure, visual hierarchy, and usability. Created storyboards, wireframes, prototypes, and refined mockups based on user feedback. Collaborated across solo and team projects, balancing research insights with strong visual design and accessibility principles.

Illustrator at American Academy of Family Medicine

January 1, 2023 - Present

Created 6 digital vignette illustrations for a medical article on lumbar stenosis, concepts sketches, color renderings in Adobe Photoshop.

Fine Art Contestant at A Burst of Citrus Art Center Cooperative Inc.

January 1, 2019 - December 31, 2019

Awarded Honorable Mention for still-life acrylic painting in a call-to-action competition.

Solo Designer at Meyers Jackman Luxury Spa

March 1, 2023 - May 1, 2023

Engineered a responsive website for a luxury spa startup, facilitating contact, service overview, and online booking functionalities. Conducted qualitative and quantitative research to analyze ideal users' habits, pain points, and needs. Designed and iterated mockup user flows based on user feedback. Created the website and guided the client walk-through via the Wix Studio platform.

Lead UX Researcher at HiFi Bridge

June 1, 2023 - September 1, 2023

Developed a mobile and web merchant dashboard and landing page for a cryptocurrency startup, facilitating the conversion of digital assets for merchants. Executed user interviews and crafted personas derived from user responses. Constructed empathy maps and user journey maps based on user interviews and cybersecurity research.

UX Designer at PetSmart Medical

June 1, 2023 - September 1, 2023

Designed a mobile application for veterinary services to streamline the appointment process. Conducted user interviews and affinity mapping using user responses. Created storyboards and user journey maps following user interview research. Developed and refined wireframes and prototypes for the employee-facing side of the app.

Solo Designer at Timeless Island Visions (General Assembly)

June 1, 2023 - September 1, 2023

Executed design and rebranding efforts for a desktop site serving two local souvenir shops. Conducted qualitative and quantitative interviews with over 10 participants to identify optimal design solutions. Designed a site map to visualize the best layout for both shops integrated within a single site.

Freelance Illustrator / Artist

January 1, 2014 - Present

Specialized in character design, storyboard design and layout, digital vignettes, medical illustrations, concept sketches, and flatting.