Sazma Muthalif

Assists in the returns department by processing returned merchandise through inspection, removing labels, and returning products to inventory. Performs inventory counts for open-box products to maintain accurate stock records. Uses Microsoft Excel to organize claims and track store returns, supporting efficient inventory management.

Designed print and digital marketing materials including coupons, flyers, business cards, stickers, and signage. Created promotional graphics for social media campaigns and seasonal events. Developed branded layouts for workshops, camps, and promotional initiatives, ensuring consistent visual identity across materials.

Provided Tier 1 technical support in an enterprise environment. Troubleshot hardware, software, and Microsoft Office issues. Supported directory and user account management to help maintain access, usability, and reliable IT operations.