Samuel Scano

Moderated user-generated content to ensure compliance with community guidelines; conducted coaching sessions to improve team understanding of best practices; maintained platform security standards; coordinated with supervising departments for timely handling of policy-violating content; applied data analysis to evaluate moderation procedures and recommended enhancements; collaborated with cross-functional teams to address risks and ensure platform safety; participated in ongoing training.

Managed end-to-end real estate processes—property listings, negotiations, contracts, and closing; conducted property tours, open houses, and virtual showings to attract buyers; managed multiple listings and client accounts using CRM tools; built a strong client referral base through exceptional service and follow-up.

Owned and operated a full-service restaurant, overseeing daily operations including kitchen management, staffing, customer service, and finances; designed seasonal menus and acted as head chef; managed inventory, vendor relationships, and supply chain logistics; handled marketing and sales initiatives; recruited, trained, and supervised a team of 5 staff; monitored financial performance and budgeting; developed loyal customer base and adapted operations to changing market conditions (delivery, takeout, online presence).