Directed QA and platform activation across 7 Agile teams supporting enterprise-cloud solutions (.NET/AWS). Oversaw end-to-end test planning, automation integration, and performance monitoring for enterprise-grade applications. Championed cross-functional collaboration, mentored QA engineers, and led initiatives that elevated software quality, release stability, and engineering efficiency.

Senior Software Quality Assurance Manager at ByLight Professional IT Services

January 1, 2012 - January 1, 2022

Led QA efforts for federal healthcare IT systems, including MyHealtheVet and VistA. Directed test strategy, planning, and execution across manual and automated frameworks. Drove HIPAA- and GxP-compliant validation with end-to-end traceability, SQL-based data validation, and audit-ready documentation; mentored staff and improved QA efficiency.

Senior Software Quality Assurance at Systems Made Simple

January 1, 2011 - January 1, 2012

Supported end-to-end testing and validation for federal healthcare applications, including Health Data Repository (HDR) and VA clinical modules. Authored test scenarios and SQL-based data validations to verify integrity across VA platforms; contributed to QA initiatives in highly compliant environments; maintained Requirements Traceability Matrix and master test plans.