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Technical QA Engineer with a strong exploratory testing mindset and deep Linux experience, specialising in complex, distributed systems and customer-critical deployments. Former IBM Security (QRadar) QA Lead and L3 Engineer, with hands-on experience building test environments, investigating production issues to root cause, and partnering closely with development from first build to release. Known for a tinkerer’s approach, strong communication, and a focus on finding high-impact issues early in complex systems. I personally enjoy troubleshooting technical bugs and resolving them, with a strong focus on improving customer satisfaction through quality.…Technical QA Engineer with a strong exploratory testing mindset and deep Linux experience, specialising in complex, distributed systems and customer-critical deployments. Former IBM Security (QRadar) QA Lead and L3 Engineer, with hands-on experience building test environments, investigating production issues to root cause, and partnering closely with development from first build to release. Known for a tinkerer’s approach, strong communication, and a focus on finding high-impact issues early in complex systems. I personally enjoy troubleshooting technical bugs and resolving them, with a strong focus on improving customer satisfaction through quality.

Scott Barham

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Technical QA Engineer with a strong exploratory testing mindset and deep Linux experience, specialising in complex, distributed systems and customer-critical deployments. Former IBM Security (QRadar) QA Lead and L3 Engineer, with hands-on experience building test environments, investigating production issues to root cause, and partnering closely with development from first build to release. Known for a tinkerer’s approach, strong communication, and a focus on finding high-impact issues early in complex systems. I personally enjoy troubleshooting technical bugs and resolving them, with a strong focus on improving customer satisfaction through quality.…Technical QA Engineer with a strong exploratory testing mindset and deep Linux experience, specialising in complex, distributed systems and customer-critical deployments. Former IBM Security (QRadar) QA Lead and L3 Engineer, with hands-on experience building test environments, investigating production issues to root cause, and partnering closely with development from first build to release. Known for a tinkerer’s approach, strong communication, and a focus on finding high-impact issues early in complex systems. I personally enjoy troubleshooting technical bugs and resolving them, with a strong focus on improving customer satisfaction through quality.

Available to hire

Technical QA Engineer with a strong exploratory testing mindset and deep Linux experience, specialising in complex, distributed systems and customer-critical deployments. Former IBM Security (QRadar) QA Lead and L3 Engineer, with hands-on experience building test environments, investigating production issues to root cause, and partnering closely with development from first build to release.

Known for a tinkerer’s approach, strong communication, and a focus on finding high-impact issues early in complex systems. I personally enjoy troubleshooting technical bugs and resolving them, with a strong focus on improving customer satisfaction through quality.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Self Employed QA & IT Contractor at Self-Employed

February 1, 2025 - Present

Manual and automated testing across web applications and services, including UAT, API testing, database validation, and non-functional testing. Creating and maintaining websites. Planning and installing hardware and software for businesses and individuals.

Product Owner / Scrum Master at IBM

August 1, 2023 - January 31, 2025

Leading the supportability agile development team for QRadar. Duties involved stand-ups, demo calls, planning, refinement, and updating key stakeholders. Led and coordinated delivery of monthly interim fixes, validating readiness through hands-on testing of high-risk defects and security issues before release.

QA Lead and L3 Development Engineer at IBM

January 1, 2023 - January 31, 2025

Became a tech lead and code architect. Helping to plan and design new scripts for customer and support needs. Led the QA process to ensure better user satisfaction, as well as reducing total production time, via automation planning and greater test coverage. Conducted risk-first exploratory testing on QRadar releases, focusing on high-impact customer use cases and security vulnerabilities.

QA & L3 Development Engineer at IBM

June 1, 2022 - January 31, 2023

Started in the supportability team doing both manual QA and development on customer facing scripts across Java, Python, Perl, and Bash. Investigated defects across UI, databases, Docker apps, and distributed components to root cause before engineering handover. Acted as the first customer, challenging assumptions and uncovering edge-case failures in complex deployments.

L2 Technical Support Engineer at IBM

June 1, 2019 - September 1, 2020

Built, modified, and debugged customer-like test environments to reproduce complex production issues, including Dockerised services and system-level configurations. Areas involved UI, Ariel & Postgres databases, regex, and hardware/system deployment.

L2 Technical Support Engineer at IBM

June 1, 2021 - June 1, 2022

Reproduced complex production issues in customer-like environments, across Docker apps, distributed components, UI, and databases; hardware deployments.