BONIFACE IFEANYICHUKWU UBAH

Provided product information and handled customer pricing and purchase enquiries while maintaining accurate customer/order-related records. Identified customer requirements and followed requests from enquiry through purchase, including post-purchase follow-up to address concerns and maintain communication. Independently sold approximately 30 cartons of Vivo yoghurt and 50 cartons of tomato paste sachets within three months through direct engagement and follow-up.

Reviewed quality and operational information for accuracy, identifying discrepancies and deviations, and documenting findings for follow-up. Communicated issues to relevant teams and supported corrective actions through resolution. Maintained accurate operational records and prepared daily shift handover documentation capturing completed activities, pending issues, and information required for the next shift. Reviewed information against established requirements and procedures, escalating exceptions needing further attention. Used Microsoft Office and digital documentation tools to record, organize, review, and communicate information accurately. Managed multiple quality-related priorities under operational deadlines while ensuring adherence to documentation requirements and supported related training by communicating procedures clearly.

Managed client requests from initial enquiry through delivery by clarifying requirements, documenting specifications, and ensuring agreed requirements were addressed. Verified information during online research, identified inconsistencies, and organized findings into clear, structured formats. Maintained accurate documentation and written records while managing feedback, revisions, and deadlines. Provided written updates and followed up on outstanding requirements to support task progress. Coordinated multiple client requests simultaneously while working independently in a remote environment, delivering to agreed deadlines.