If there's one thing Brussels taught me, it's that the right words, in the right language, at the right moment, can make all the difference. I'm Serena, a communications professional with several years of experience across EU institutions, academia, a social research and consulting enterprise and a creative agency. I work at the crossroads of strategy and storytelling, turning complex content into clear, engaging narratives through copy, design, event coordination, and social media. Most of my career has been spent in international, multilingual environments, working exclusively in English and French alongside colleagues from across Europe. That context sharpened my ability to communicate with both precision and cultural sensitivity, two things I bring to every project, whether it's a visual campaign, an institutional publication, or a cross-team content rollout. I'm detail-oriented and genuinely curious, the kind of person who asks good questions before jumping to solutions. I'm just as comfortable coordinating the moving parts of a large-scale event as I am crafting a social post or shaping a content strategy from scratch. Collaboration, empathy and precision come naturally to me. At the end of the day, I believe good communication doesn't just inform. It moves people, builds trust, and makes complex things feel human. That's what I show up to do.

Serena Filipozzi

If there's one thing Brussels taught me, it's that the right words, in the right language, at the right moment, can make all the difference. I'm Serena, a communications professional with several years of experience across EU institutions, academia, a social research and consulting enterprise and a creative agency. I work at the crossroads of strategy and storytelling, turning complex content into clear, engaging narratives through copy, design, event coordination, and social media. Most of my career has been spent in international, multilingual environments, working exclusively in English and French alongside colleagues from across Europe. That context sharpened my ability to communicate with both precision and cultural sensitivity, two things I bring to every project, whether it's a visual campaign, an institutional publication, or a cross-team content rollout. I'm detail-oriented and genuinely curious, the kind of person who asks good questions before jumping to solutions. I'm just as comfortable coordinating the moving parts of a large-scale event as I am crafting a social post or shaping a content strategy from scratch. Collaboration, empathy and precision come naturally to me. At the end of the day, I believe good communication doesn't just inform. It moves people, builds trust, and makes complex things feel human. That's what I show up to do.

Available to hire

If there’s one thing Brussels taught me, it’s that the right words, in the right language, at the right moment, can make all the difference.

I’m Serena, a communications professional with several years of experience across EU institutions, academia, a social research and consulting enterprise and a creative agency. I work at the crossroads of strategy and storytelling, turning complex content into clear, engaging narratives through copy, design, event coordination, and social media.

Most of my career has been spent in international, multilingual environments, working exclusively in English and French alongside colleagues from across Europe. That context sharpened my ability to communicate with both precision and cultural sensitivity, two things I bring to every project, whether it’s a visual campaign, an institutional publication, or a cross-team content rollout.

I’m detail-oriented and genuinely curious, the kind of person who asks good questions before jumping to solutions. I’m just as comfortable coordinating the moving parts of a large-scale event as I am crafting a social post or shaping a content strategy from scratch. Collaboration, empathy and precision come naturally to me.

At the end of the day, I believe good communication doesn’t just inform. It moves people, builds trust, and makes complex things feel human. That’s what I show up to do.

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Language

English
Fluent
French
Fluent
Italian
Fluent
Spanish; Castilian
Advanced

Work Experience

Communication at European Parliament
September 15, 2022 - September 14, 2025
Develop internal communication campaigns, targeting the entire EP, in order to promote security and safety awareness. Design promotional materials such as posters, leaflets, and infographics using Adobe Creative Suite (Adobe Photoshop, Adobe InDesign, Adobe Illustrator). Coordinate and support the organisation of institutional events, including conferences, webinars, and workshops; facilitate and moderate inter-institutional events, regularly providing technical support during online sessions. Create accessible presentations and draft articles for the DG’s internal newsletter. Manage end-to-end production of a multimedia educational project and video projects on internal security and safety. Manage administrative and financial processes to support the Unit’s operations. Coordinate a biannual inter-DG meeting, including agenda preparation, participant communication, minute taking, administrative support, and technical set-up. Edit, review, and format documents to ensure clarity, consistency, and accessibility.
Analyst in Stakeholders Engagement and EU policy at White Research
March 3, 2022 - August 26, 2022
Communication and HR Trainee at Council of the EU
September 1, 2021 - January 31, 2022
Design visuals, posters, presentation templates, and internal documents for HR-related initiatives and events using Adobe Illustrator, InDesign, and Photoshop. Manage and animate an Alumni LinkedIn group, fostering engagement and organising networking events to connect current trainees with alumni. Provide technical assistance during online and in-person events, including audiovisual set-up and real-time troubleshooting. Coordinate and support the organisation of both internal and external events, providing logistical and technical support throughout. Organise the online Trainees' Job Fair, including direct coordination with EU agencies and institutions, managing communications and scheduling, and moderating live sessions. Draft job vacancies and calls for applications to attract qualified candidates.

Education

Master's degree in Public and Political Communication at University of Turin
January 11, 2030 - January 1, 2021
Bachelor's degree in Education Sciences at University of Turin
January 11, 2030 - January 1, 2018
Certificate of specialization: Graphic Technician for Multimedia and Web-Design at EnAIP Piemonte
January 11, 2030 - May 27, 2026

Qualifications

GDPR awareness (EU Regulation 2016/679)
January 11, 2030 - May 27, 2026
Italian Legislative Decree 196/2003
January 11, 2030 - May 27, 2026

Industry Experience

Government, Media & Entertainment, Professional Services