I'm Sergio Silva Ruiz, a bilingual customer service professional and music enthusiast from Cajamarca, Peru. I communicate clearly, show empathy, and stay professional under pressure, with a quick-learning mindset that helps me adapt to new systems and resolve client needs efficiently. I have experience in call centers, hospitality, and music production. I founded Dead Pulse Studios and have international touring experience with Hyena, performing in Mexico, Colombia, Ecuador, Argentina, Bolivia, and Peru. I also work on personal music projects Daggerlust and Serge, blending service with creativity and sharing a passion for music with diverse audiences. Everything about music passionates me, especially when I need to be creative, let's do it!…I'm Sergio Silva Ruiz, a bilingual customer service professional and music enthusiast from Cajamarca, Peru. I communicate clearly, show empathy, and stay professional under pressure, with a quick-learning mindset that helps me adapt to new systems and resolve client needs efficiently. I have experience in call centers, hospitality, and music production. I founded Dead Pulse Studios and have international touring experience with Hyena, performing in Mexico, Colombia, Ecuador, Argentina, Bolivia, and Peru. I also work on personal music projects Daggerlust and Serge, blending service with creativity and sharing a passion for music with diverse audiences. Everything about music passionates me, especially when I need to be creative, let's do it!WWWW…