I'm a results-driven operations and dispatch leader with a track record of guiding cross-functional teams and redesigning workflows to boost efficiency and cut turnaround times. At IFL Group, I redesigned workflow systems that boosted operational efficiency by 22% and reduced turnaround time by 15%, while achieving a 96% client satisfaction rate. I partner with senior technicians to evaluate architectural options and feasibility, implement software development best practices, and ensure 100% requirement alignment and on-time operations. I thrive in multicultural, cross-functional environments and am committed to data-driven decision making and sustainable digital transformation.

Seun Olaniyan

I'm a results-driven operations and dispatch leader with a track record of guiding cross-functional teams and redesigning workflows to boost efficiency and cut turnaround times. At IFL Group, I redesigned workflow systems that boosted operational efficiency by 22% and reduced turnaround time by 15%, while achieving a 96% client satisfaction rate. I partner with senior technicians to evaluate architectural options and feasibility, implement software development best practices, and ensure 100% requirement alignment and on-time operations. I thrive in multicultural, cross-functional environments and am committed to data-driven decision making and sustainable digital transformation.

Available to hire

I’m a results-driven operations and dispatch leader with a track record of guiding cross-functional teams and redesigning workflows to boost efficiency and cut turnaround times. At IFL Group, I redesigned workflow systems that boosted operational efficiency by 22% and reduced turnaround time by 15%, while achieving a 96% client satisfaction rate.

I partner with senior technicians to evaluate architectural options and feasibility, implement software development best practices, and ensure 100% requirement alignment and on-time operations. I thrive in multicultural, cross-functional environments and am committed to data-driven decision making and sustainable digital transformation.

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Experience Level

Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Dispatch Manager at IFL Group
January 1, 2019 - Present
Direct cross-functional operations teams and redesign workflow systems to improve operational efficiency by 22% and reduce turnaround time by 15%. Oversaw multiple initiatives with structured KPIs and resource optimization to meet deadlines and sustain 96% client satisfaction. Built KPI frameworks to monitor dispatch efficiency, air freight readiness, and interdepartmental coordination, enabling proactive decisions and bottleneck identification. Conducted trend analyses to identify scheduling inefficiencies, implementing improvements that delivered real-time visibility across flight operations, maintenance, and logistics, boosting throughput and reducing risk. Partnered with senior technicians to evaluate architectural options and feasibility, implementing software development best practices and documentation standards for 100% requirement alignment and on-time operations.
Operations Team Lead at Delta Global Services
January 1, 2017 - January 1, 2019
Designed operational reviews, performance reports and retrospectives to support data-driven decision making and strategic planning, driving continuous process improvements and increasing project success rate by 10% over two years. Monitored and analyzed flight performance metrics, including on-time performance, resource allocation efficiency, and compliance indicators, delivering actionable insights to senior leadership. Implemented systematic compliance monitoring aligned with FAA regulations and internal safety frameworks, reducing operational risk through proactive oversight. Coordinated cross-functional ground and flight teams, optimizing workflow integration and improving execution reliability in a high-volume environment.

Education

Master of Science in Computer Science - Data Analytics & AI/ML at North American University
January 11, 2030 - April 21, 2026
Bachelor of Science in Aviation Management & Operations at Eastern Michigan University
January 11, 2030 - April 21, 2026

Qualifications

Workflow Specialist Certificate (Asana)
January 11, 2030 - April 21, 2026
Certified Agile Leadership for Organizations
January 11, 2030 - April 21, 2026
Certified Agile Leadership for Teams
January 11, 2030 - April 21, 2026
Certified Agile Leadership Essentials
January 11, 2030 - April 21, 2026

Industry Experience

Transportation & Logistics, Manufacturing, Software & Internet, Professional Services, Retail