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I'm a Data Analyst with good experience in SQL and Excel. I focus on structuring, cleaning and running over datasets to create insights and take decision. I can query databases for data and manipulate it efficiently in SQL, and I can create reports, do calculations, and plot trends in Excel. I am looking forward to expanding this knowledge in practice and…

Shabeeh Ul Hasan

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I'm a Data Analyst with good experience in SQL and Excel. I focus on structuring, cleaning and running over datasets to create insights and take decision. I can query databases for data and manipulate it efficiently in SQL, and I can create reports, do calculations, and plot trends in Excel. I am looking forward to expanding this knowledge in practice and…

Available to hire

I’m a Data Analyst with good experience in SQL and Excel. I focus on structuring, cleaning and running over datasets to create insights and take decision. I can query databases for data and manipulate it efficiently in SQL, and I can create reports, do calculations, and plot trends in Excel. I am looking forward to expanding this knowledge in practice and

Skills

CRM

Copywriting

Email Marketing

Experience Level

CRM

Expert

Copywriting

Intermediate

Email Marketing

Intermediate

Language

English

Advanced

Work Experience

Customer Service Representative at BBQ Tonight

December 31, 2023 - September 26, 2025

Managed 30+ customer calls daily, ensuring 100% order accuracy and timely delivery. Built rapport with clients to enhance repeat customer rates by 15%.

Customer Service Representative at IBEX

December 20, 2024 - September 26, 2025

Delivering excellent customer support via email by actively understanding customer needs, resolving issues efficiently, and maintaining clear, professional communication. Taking initiative to handle complex queries with a calm, customer-first mindset to ensure satisfaction and trust.