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I am a highly motivated and detail-oriented IT professional with 15+ years of experience in network and systems administration, virtualization, and cloud platforms. I specialize in Windows Server, Active Directory, Microsoft 365, and VMware, and have a proven track record designing, implementing, and maintaining scalable, secure IT infrastructures. I enjoy cross-functional collaboration and thrive on troubleshooting complex issues to optimize performance across enterprise environments. I excel at building resilient IT ecosystems, from hybrid identity and cloud integrations to disaster recovery planning. My hands-on experience spans on-premises data centers, virtualization clusters, multi-site networks, and ERP/POS environments for retail and manufacturing. I am committed to continuous learning and delivering consistent SLA performance while aligning IT with business goals.…I am a highly motivated and detail-oriented IT professional with 15+ years of experience in network and systems administration, virtualization, and cloud platforms. I specialize in Windows Server, Active Directory, Microsoft 365, and VMware, and have a proven track record designing, implementing, and maintaining scalable, secure IT infrastructures. I enjoy cross-functional collaboration and thrive on troubleshooting complex issues to optimize performance across enterprise environments. I excel at building resilient IT ecosystems, from hybrid identity and cloud integrations to disaster recovery planning. My hands-on experience spans on-premises data centers, virtualization clusters, multi-site networks, and ERP/POS environments for retail and manufacturing. I am committed to continuous learning and delivering consistent SLA performance while aligning IT with business goals.

Shaik Shabuddin

Developer, Web Developer, Back-End Developer, +2

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I am a highly motivated and detail-oriented IT professional with 15+ years of experience in network and systems administration, virtualization, and cloud platforms. I specialize in Windows Server, Active Directory, Microsoft 365, and VMware, and have a proven track record designing, implementing, and maintaining scalable, secure IT infrastructures. I enjoy cross-functional collaboration and thrive on troubleshooting complex issues to optimize performance across enterprise environments. I excel at building resilient IT ecosystems, from hybrid identity and cloud integrations to disaster recovery planning. My hands-on experience spans on-premises data centers, virtualization clusters, multi-site networks, and ERP/POS environments for retail and manufacturing. I am committed to continuous learning and delivering consistent SLA performance while aligning IT with business goals.…I am a highly motivated and detail-oriented IT professional with 15+ years of experience in network and systems administration, virtualization, and cloud platforms. I specialize in Windows Server, Active Directory, Microsoft 365, and VMware, and have a proven track record designing, implementing, and maintaining scalable, secure IT infrastructures. I enjoy cross-functional collaboration and thrive on troubleshooting complex issues to optimize performance across enterprise environments. I excel at building resilient IT ecosystems, from hybrid identity and cloud integrations to disaster recovery planning. My hands-on experience spans on-premises data centers, virtualization clusters, multi-site networks, and ERP/POS environments for retail and manufacturing. I am committed to continuous learning and delivering consistent SLA performance while aligning IT with business goals.

Available to hire

I am a highly motivated and detail-oriented IT professional with 15+ years of experience in network and systems administration, virtualization, and cloud platforms. I specialize in Windows Server, Active Directory, Microsoft 365, and VMware, and have a proven track record designing, implementing, and maintaining scalable, secure IT infrastructures. I enjoy cross-functional collaboration and thrive on troubleshooting complex issues to optimize performance across enterprise environments.

I excel at building resilient IT ecosystems, from hybrid identity and cloud integrations to disaster recovery planning. My hands-on experience spans on-premises data centers, virtualization clusters, multi-site networks, and ERP/POS environments for retail and manufacturing. I am committed to continuous learning and delivering consistent SLA performance while aligning IT with business goals.

Skills

VMware

Work Experience

IT Support Engineer (L4) at Amazon Dev Center

September 1, 2024 - September 1, 2024

Designed and deployed multi-site IT infrastructure including servers, networks, and storage. Delivered L2/L3 support for 4,500+ users across Microsoft 365, Windows Server, networking, and virtualization. Administered AD, DNS, DHCP, GPOs, and Azure AD Connect for hybrid identity. Managed VMware vSphere 7 (12+ hosts, 200+ VMs) with HA, DRS, and vMotion. Configured SAN storage (Dell EMC, Data Domain). Managed Microsoft SCCM for automated OS deployment, patch management, software distribution, and endpoint compliance reporting. Supported Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive). Conducted server patching and security audits; incident remediation; maintained SLA >95%.

IT Support Engineer (L4) at Amazon Seller Services Pvt Ltd

August 1, 2020 - August 1, 2020

Led IT operations across fulfillment centers and delivery stations; managed L3 team support. Planned and deployed network stacks for new site launches. Managed asset lifecycle for laptops, RF scanners, and Honeywell devices; configured Juniper SRX firewalls and EX switches; coordinated vendors and project rollouts. Created IT documentation, backup strategies, and user training programs.

Network & Systems Administrator at Global Cloud Solutions

April 1, 2019 - April 1, 2019

Administered Windows Server and Hyper-V environments (100+ VMs). Managed AD, GPOs, and patching; implemented DR and Veeam backups. Configured Cisco routers/switches, SQL Server databases, and VLANs for high-availability networks. Administered SQL Server databases; performed regular backups. Executed patch management and vulnerability remediation, ensuring compliance with security policies.

Network System Administrator at Rasasi Perfumes Industries LLC

January 1, 2017 - January 1, 2017

Supported 250+ retail outlets, maintaining 99.9% uptime for POS and ERP systems. Deployed Microsoft Dynamics AX 2012 Retail POS and SQL Server 2012. Managed Cisco/Fortinet networks, VPNs, and SharePoint Online migration. Installed, configured, and maintained Windows Server environments (2003/2008) and desktop OS deployments. Managed Active Directory, DNS, DHCP, and Group Policies for user accounts and access control. Provided remote and on-site IT support for 1,000+ users. Configured and monitored Cisco and Fortinet firewalls, routers, and switches to ensure network uptime. Administered SQL Server and MySQL databases, performed regular backups, and supported ERP applications.

IT System & Network Support Engineer at Pyramid IT Solutions

September 1, 2012 - September 1, 2012

Installed, configured, and maintained Windows Server environments (2003/2008) and desktop OS deployments. Managed Active Directory, DNS, DHCP, and GPOs for user accounts and access control. Provided remote and on-site IT support, troubleshooting network, desktop, and VPN issues for 1,000+ users. Configured and monitored Cisco and Fortinet firewalls, routers, and switches to ensure network uptime. Administered SQL Server and MySQL databases, performed regular backups, and supported ERP applications. Created IT documentation, backup strategies, and user training programs.

IT Desktop Support Specialist at Visionaire

September 1, 2011 - September 1, 2011

Provided desktop and network support across multiple sites, including OS deployments, AD, DNS, DHCP, and GPOs. Resolved complex hardware and software issues, ensuring minimal downtime for users. Delivered IT documentation, user training, and backup/patch strategies.

System Consultant at B-Universe

June 1, 2010 - June 1, 2010

Delivered system consulting services, including Windows Server administration and network support. Assisted with ERP integrations and scalable infrastructure planning.

System Administrator at Libra Technologies

September 1, 2009 - September 1, 2009

Installed and maintained Windows Server environments; Active Directory; VPN; provided remote and on-site support for 1,000+ users; troubleshooting network, desktop, and VPN issues; ensured uptime.