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I am a highly organised and proactive recruitment professional with experience coordinating with hiring managers, managing candidate relationships, and supporting recruitment processes in fast-paced environments such as healthcare and social care. I’m skilled in scheduling, administration, communication, and maintaining accurate records while delivering a positive candidate experience. I hold a First Class BA (Hons) in Digital Marketing and have developed experience in content creation, social media, and brand collaborations, which strengthens my understanding of personal branding and audience engagement. I’m passionate about digital media and eager to combine my organisational and relationship-building strengths with creative content for a talent coordination role.…I am a highly organised and proactive recruitment professional with experience coordinating with hiring managers, managing candidate relationships, and supporting recruitment processes in fast-paced environments such as healthcare and social care. I’m skilled in scheduling, administration, communication, and maintaining accurate records while delivering a positive candidate experience. I hold a First Class BA (Hons) in Digital Marketing and have developed experience in content creation, social media, and brand collaborations, which strengthens my understanding of personal branding and audience engagement. I’m passionate about digital media and eager to combine my organisational and relationship-building strengths with creative content for a talent coordination role.

SHADDAI MASSAMBA

Digital Marketer, Marketing Analyst, Content Creator, +6

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I am a highly organised and proactive recruitment professional with experience coordinating with hiring managers, managing candidate relationships, and supporting recruitment processes in fast-paced environments such as healthcare and social care. I’m skilled in scheduling, administration, communication, and maintaining accurate records while delivering a positive candidate experience. I hold a First Class BA (Hons) in Digital Marketing and have developed experience in content creation, social media, and brand collaborations, which strengthens my understanding of personal branding and audience engagement. I’m passionate about digital media and eager to combine my organisational and relationship-building strengths with creative content for a talent coordination role.…I am a highly organised and proactive recruitment professional with experience coordinating with hiring managers, managing candidate relationships, and supporting recruitment processes in fast-paced environments such as healthcare and social care. I’m skilled in scheduling, administration, communication, and maintaining accurate records while delivering a positive candidate experience. I hold a First Class BA (Hons) in Digital Marketing and have developed experience in content creation, social media, and brand collaborations, which strengthens my understanding of personal branding and audience engagement. I’m passionate about digital media and eager to combine my organisational and relationship-building strengths with creative content for a talent coordination role.

Available to hire

I am a highly organised and proactive recruitment professional with experience coordinating with hiring managers, managing candidate relationships, and supporting recruitment processes in fast-paced environments such as healthcare and social care. I’m skilled in scheduling, administration, communication, and maintaining accurate records while delivering a positive candidate experience.

I hold a First Class BA (Hons) in Digital Marketing and have developed experience in content creation, social media, and brand collaborations, which strengthens my understanding of personal branding and audience engagement. I’m passionate about digital media and eager to combine my organisational and relationship-building strengths with creative content for a talent coordination role.

Skills

Microsoft Office

Branding

Leadership

Experience Level

Microsoft Office

Expert

Branding

Intermediate

Leadership

Intermediate

Work Experience

Recruitment Resourcer at Prospero Health & Social (Agency)

September 1, 2025 - Present

Conduct telephone interviews to assess candidate suitability for healthcare and social care roles. Source candidates through job boards, CV databases, LinkedIn, and social media platforms. Write and publish job adverts across multiple recruitment channels. Coordinate interviews and manage candidate communications throughout the recruitment process. Maintain accurate records using Applicant Tracking Systems (ATS). Build strong relationships with candidates while delivering a positive candidate experience, collaborating closely with the wider recruitment team to achieve hiring targets and managing multiple priorities in a fast-paced environment.

Recruitment Resourcer at Prosper Health and Social

September 1, 2025 - Present

High volume recruitment within the healthcare sector for external hires. Conducted telephone interviews by asking role-related questions to assess candidate suitability. Scheduled and conducted interviews to ensure a positive candidate experience and identify candidate strengths. Managed job adverts by writing and publishing them across recruitment platforms to attract suitable candidates. Sourced candidates using job boards, CV databases, and social media. Maintained clear communication with candidates throughout the recruitment process, providing updates and supporting a positive engagement experience for candidates and hiring teams.

Recruitment Resourcer at Prosper Health and Social Recruitment

September 1, 2025 - Present

High volume recruitment within the healthcare sector for external hires. Conduct telephone screening/interviews to assess candidate suitability through role-related questions. Schedule and conduct interviews to ensure a positive candidate experience and identify strengths to support applications and hiring decisions. Maintain clear communication with candidates throughout the recruitment process, providing updates and engagement. Write and publish job adverts and post across recruitment platforms to attract suitable candidates. Source candidates using job boards, CV databases, and social media. Ensure smooth and professional processes for both candidates and hiring teams.

Customer Service Advisor (Technical Support) at BT/EE Home Tech Guide

November 20, 2024 - January 20, 2025

Provided excellent customer service by guiding customers through technical issues and product setup. Explained complex technical information clearly and concisely, tailoring communication to suit different customer skill levels. Demonstrated strong problem-solving skills to improve customer satisfaction. Managed multiple customer enquiries efficiently while maintaining service standards in a fast-paced environment. Handled sensitive customer data confidentially and professionally. Adapted quickly to new products, services, and technology updates to provide up-to-date support.

Home Tech Guide Customer Support (Technical Support) at BT/EE Home Tech Guide

November 1, 2024 - January 1, 2025

Provided excellent customer service by guiding customers through technical issues and product setup. Explained complex technical information clearly and concisely, tailoring communication to different customer levels. Demonstrated strong problem-solving skills to improve customer satisfaction. Managed multiple customer inquiries efficiently in a fast-paced environment while maintaining high service standards. Handled sensitive customer data confidentially and professionally. Adapted quickly to new products, services, and technology updates to provide up-to-date support.

Recruitment Coordinator / Assistant at Karbon Homes

October 1, 2024 - June 1, 2025

Scheduled and coordinated interviews between candidates and hiring managers. Maintained accurate candidate records and updated recruitment systems efficiently. Supported onboarding administration and new starter documentation. Managed confidential candidate information in line with company procedures. Delivered excellent customer service while managing multiple recruitment priorities and deadlines. Communicated regularly with candidates, hiring managers, and internal stakeholders, assisting with recruitment administration and coordination across the employee lifecycle.

Hospitality Staff at Arc Hospitality

July 1, 2023 - Present

Delivered exceptional customer service within busy hospitality and event environments. Worked efficiently under pressure during festivals, large-scale events, and busy service periods. Adapted quickly to different venues, teams, and customer requirements while maintaining professionalism and supporting customers and colleagues.

Hospitality Assistant / Bar Staff at Wilson Vale

January 1, 2022 - January 1, 2024

Provided friendly, professional customer service in busy bar and hospitality settings. Handled customer enquiries, took orders, and managed complaints quickly and effectively. Ensured excellent customer service by making sure customers were satisfied. Worked under pressure using multitasking while maintaining service standards. Worked both in a team and independently to meet targets. Maintained high standards of cleanliness and organisation.