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Business and marketing professional with experience in administrative support, customer service, social media coordination, and digital content creation. Skilled in communication, scheduling, client relations, and fast-paced team environments. Currently pursuing further education in Marketing Management while developing hands-on experience in branding, content strategy, and business operations.…

Shadia Boudez

Marketing Strategist, Digital Marketer, Content Producer, +4

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Business and marketing professional with experience in administrative support, customer service, social media coordination, and digital content creation. Skilled in communication, scheduling, client relations, and fast-paced team environments. Currently pursuing further education in Marketing Management while developing hands-on experience in branding, content strategy, and business operations.…

Available to hire

Business and marketing professional with experience in administrative support, customer service, social media coordination, and digital content creation. Skilled in communication, scheduling, client relations, and fast-paced team environments.

Currently pursuing further education in Marketing Management while developing hands-on experience in branding, content strategy, and business operations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Email Marketing

Intermediate

Data Visualization

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

German

Beginner

Work Experience

Marketing Management / Line Cook (Front of House) at Humber College

January 1, 2026 - January 1, 2027

Worked in a fast-paced customer service and food service environment. Assisted customers with orders, reservations, and general inquiries while maintaining cleanliness and operational efficiency; demonstrated teamwork and multitasking under pressure.

Social Media & Marketing Assistant at Doña Sindy

January 1, 2026 - Present

Assisted with social media and marketing activities and promoted customer engagement through content planning and coordination.

Line Cook / Front of House at Humz Restaurant (Humber?)

January 1, 2026 - December 31, 2026

Worked in fast-paced food service environments. Assisted customers with orders, reservations, and general inquiries while maintaining cleanliness, organization, and operational efficiency. Demonstrated strong teamwork and multitasking under pressure.

Barista & Customer Service Associate at ARAMARK

January 1, 2025 - Present

Delivered high-volume customer service while maintaining professionalism and efficiency. Managed transactions, customer inquiries, and daily operational support in fast-paced environments. Maintained organization and multitasking ability during peak hours and collaborated with team members to ensure smooth daily operations.

Administrative Support at ARAMARK

January 1, 2025 - Present

Calendar & schedule management, customer service, and client relations. Uses Microsoft Office and Google Workspace tools for day-to-day support. Creates and coordinates content using Canva and social media tools, including social media coordination and data entry/organization. Supports communication and team collaboration, problem-solving, and bilingual communication (English & Spanish).

Administrative Assistant / Secretary at Maker Pizza

January 1, 2022 - January 1, 2023

Managed emails, scheduling, and administrative correspondence. Organized office files, spreadsheets, and internal documentation. Coordinated appointments and supported daily office operations. Assisted with presentations and reporting tasks for management.

Social Media & Marketing Assistant at Cocole

January 1, 2021 - January 1, 2022

Supported Instagram and TikTok content creation for a local food business. Created bilingual promotional content and customer engagement campaigns; supported visual branding and short-form video marketing initiatives. Coordinated customer communication via Instagram and WhatsApp and helped plan and deliver marketing campaigns.

Social Media & Marketing Assistant at Coco le

January 1, 2021 - December 31, 2021

Assisted with Instagram and TikTok content creation for a local food business. Created bilingual promotional content and customer engagement campaigns. Supported visual branding and short-form video marketing initiatives. Coordinated customer communication through Instagram and WhatsApp and supported promotional planning and delivery of marketing campaigns.

Retail Sales Associate at V&D

January 1, 2020 - January 1, 2021

Assisted customers with product selection and purchase decisions, processed transactions, and handled customer inquiries professionally. Maintained visual merchandising and supported store organization. Supported inventory management and restocking tasks to deliver positive customer experiences in a fast-paced retail environment.