Available to hire
Hi, I’m Shadra Nyamusi Keroro—a customer-oriented professional with a solid foundation in marketing content development and a dedication to delivering outstanding service. I’m eager to apply my skills in a part-time position and contribute to creating a positive shopping experience for all customers.
Through my experience in content creation and design, I translate brand goals into compelling visuals and campaigns, collaborating with marketing teams to deliver engaging, on-brand assets on tight timelines.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Work Experience
Sales Associate at Roots
October 1, 2024 - PresentAssisted customers with product selection, provided friendly and knowledgeable service; maintained a clean, organized, and visually appealing sales floor; processed sales transactions accurately using POS systems; responded to customer inquiries and resolved issues promptly; met individual and team sales targets through effective communication; promoted products, offers, and upsells to increase revenue.
Content Manager at Finsense Africa
November 1, 2023 - July 1, 2024Proven ability to build consensus and gain buy-in for ideas, decisions, actions, products, and services, contributing to improved sales and customer satisfaction. Led the creation of short-form video content for social media platforms, handling editing, motion graphics, and visual storytelling to boost engagement. Designed and edited digital marketing assets, with a strong focus on video-first content tailored for Instagram, TikTok, and other online channels. Managed and organized design and video assets, ensuring efficient workflows and quick turnaround times. Collaborated with marketing and communication teams to translate brand goals into compelling visual and video content. Actively engaged with the online community by responding to comments and messages, helping build a strong brand presence. Adapted quickly to feedback, trends, and platform-specific formats, demonstrating fast learning and creative flexibility. Maintained high attention to detail across all visual outputs, ensuri
Creative Lead at The Carls ic Group
March 1, 2022 - July 1, 2023Served as the primary creative lead, producing the majority of the company’s design and video content, with a strong emphasis on short-form videos. Edited promotional and branded video content, focusing on pacing, transitions, captions, and visual impact for social platforms. Developed visual concepts aligned with brand identity and adapted content for multiple digital formats. Researched and implemented current design and video trends to keep content fresh and competitive. Collaborated with marketing, sales, and business teams to deliver engaging, results-driven creative content. Made fast revisions based on feedback, meeting deadlines in a dynamic creative environment.
Education
Bachelor at Multimedia University of Kenya
September 1, 2016 - December 1, 2020High School at Sironga Girls High School
February 1, 2012 - November 1, 2015Qualifications
Certificate of service - Finsense Africa
January 11, 2030 - February 9, 2026Industry Experience
Retail, Media & Entertainment, Professional Services
project
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