I’m Nur Shahadah Binti Ragimi, a QA and DevOps-focused engineer who enjoys building reliable software through solid testing, clear communication, and continuous improvement. With experience across manual, automated, and end-to-end testing, I’ve supported teams in delivering features that meet business requirements—while proactively tracking defects, validating fixes, and improving quality practices in agile environments. I’ve also worked in DevOps responsibilities such as supporting CI/CD validation, monitoring application behavior, and ensuring smooth deployments through sanity checks and dependency-aware testing. I’m passionate about technology, comfortable working independently with minimal supervision, and I enjoy collaborating with developers, product owners, and stakeholders to drive robust, scalable, and evolvable systems.…

Nur Shahadah Binti Ragimi

I’m Nur Shahadah Binti Ragimi, a QA and DevOps-focused engineer who enjoys building reliable software through solid testing, clear communication, and continuous improvement. With experience across manual, automated, and end-to-end testing, I’ve supported teams in delivering features that meet business requirements—while proactively tracking defects, validating fixes, and improving quality practices in agile environments. I’ve also worked in DevOps responsibilities such as supporting CI/CD validation, monitoring application behavior, and ensuring smooth deployments through sanity checks and dependency-aware testing. I’m passionate about technology, comfortable working independently with minimal supervision, and I enjoy collaborating with developers, product owners, and stakeholders to drive robust, scalable, and evolvable systems.…

Available to hire

I’m Nur Shahadah Binti Ragimi, a QA and DevOps-focused engineer who enjoys building reliable software through solid testing, clear communication, and continuous improvement. With experience across manual, automated, and end-to-end testing, I’ve supported teams in delivering features that meet business requirements—while proactively tracking defects, validating fixes, and improving quality practices in agile environments.

I’ve also worked in DevOps responsibilities such as supporting CI/CD validation, monitoring application behavior, and ensuring smooth deployments through sanity checks and dependency-aware testing. I’m passionate about technology, comfortable working independently with minimal supervision, and I enjoy collaborating with developers, product owners, and stakeholders to drive robust, scalable, and evolvable systems.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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Language

English
Advanced
Malay
Fluent

Work Experience

DevOps Engineer at DHL IT Services
August 1, 2025 - Present
Collaborate with stakeholders to support continuous integration, continuous delivery, and real-time monitoring of applications. Prepare functional test cases based on user stories, execute functional/integration/regression testing, validate configurations and development changes, and confirm changes meet business requirements. Review API payloads (JSON/XML), track and report integration errors and defect patterns, and follow fixes until requirements are satisfied. Create and maintain test data scenarios (e.g., HS codes, shipment data, duty/tax scenarios) and perform sanity checks in test environments after deployments. Use Tricentis qTest and Jira to manage and track defects, testing outcomes, and documentation; standardize testing processes using Confluence.
Software QA Engineer at Xsolla KL Sdn Bhd
March 1, 2023 - July 31, 2025
Develop and execute manual test plans and detailed test cases covering functional and non-functional requirements, including positive/negative scenarios. Conduct end-to-end testing across platforms and environments, using Playwright for automation where applicable, and support load/performance testing with JMeter. Work closely with product owners (including overseas) to analyze bugs quickly and drive clear communication for resolution. Identify, document, and track defects in line with severity/priority/impact using standard tooling, and collaborate with DevOps to integrate testing into CI/CD for continuous testing and deployment. Served as Release Manager for production deployment, ensuring automated tests are integrated into GitLab pipelines. Prepare QA documentation and test protocols in Confluence-style documentation workflows.
Software QA Engineer at Avensys Consulting SDN BHD (Client: Corporate Guarantee Corporation (CGC))
February 1, 2022 - January 31, 2023
Analyze business user requirements and assist QA leads in developing test plans, scenarios, scripts, and procedures. Document and analyze test results for fixes and enhancements, create and execute automation test scripts, and update existing automation test suites using SQA tools. Report defects and assist with troubleshooting, perform post-release/post-implementation testing, and generate historical test result analysis. Support compliance with programming best practices and acceptable standards. Participate in end-of-project reviews to suggest improvements with product owners, designers, and developers. Prepare and maintain test data, and perform cloud-native testing for web and mobile applications including black-box, functionality, usability, regression, and integration testing. Manage test cases against the Requirements Traceability Matrix (RTM), assist with implementation documentation alignment, and liaise with internal/third-party teams to support successful project delivery.
Software QA Engineer at Avensys Consulting Sdn Bhd (Client: Corporate Guarantee Corporation - CGC)
February 1, 2022 - February 28, 2023
Analyze business user requirements and help QA leads build test plans, scenarios, scripts, and procedures. Document and analyze test results for fixes and enhancements, and create/execute automation test scripts while updating existing automation suites. Report and troubleshoot application issues by tracking defects and discrepancies through the software development lifecycle. Perform post-release and post-implementation testing and generate historical analysis of test results. Support compliance with programming and quality best practices, maintain test data, and ensure correct execution against requirements traceability. Conduct cloud-native testing for web and mobile applications, including black-box, usability, regression, and integration testing.
Software QA Engineer at Appfuxion Consulting SDN BHD (Client: Touch nGo Malaysia (TnG))
February 1, 2021 - January 31, 2022
Design and manage test cases after understanding functional specifications, including writing SQL scripts using PostgreSQL. Execute test cases and record defects in JIRA, and provide test results and usability/discrepancy feedback to team leads and design engineers. Define functional and non-functional test cases and procedures for both UI and non-UI (API) deliverables, including test summary, test exit reports, and sign-off documents at the end of SIT. Perform testing related to RFID and contactless smartcard technologies, e-wallet payment systems, and web/mobile applications. Collaborate with business analysts, application owners, design, and development teams to ensure effective communication and quality outcomes.
Software QA Engineer at Appfuxion Consulting Sdn Bhd (Client: Touch nGo Malaysia - TnG)
February 1, 2021 - February 28, 2022
Design and manage functional and non-functional test cases based on functional specifications, including UI and API-level (SQL/API) deliverables. Execute test cases, record defects in JIRA, and communicate test results, discrepancies, and usability feedback to leaders and designers. Create and design test procedures and sign-off documents at the end of SIT phase, ensuring alignment with requirements traceability where applicable. Perform data validation, maintain test data, and conduct payment-related testing including RFID and e-wallet payment systems for web and mobile platforms.
Automation Engineer at Amkor Technologies Malaysia Sdn Bhd
June 1, 2020 - February 28, 2021
Develop automation systems via eCIM Connector for back-end equipment (e.g., AOI, Laser Mark, and testing). Support data collection requests from other departments and assist in coding, implementation, testing, and support of custom solutions including feature enhancements and system integration (front-end/back-end). Update technical specifications, ensure adherence to development guidelines, and document software functionality. Coordinate with project teams for technical documentation and support timely delivery of assigned tasks.
Project Automation Engineer (APC) at Infineon Technologies Malaysia Sdn Bhd
October 1, 2018 - May 31, 2020
Support the Department Manager for the Advanced Process Control (APC) project, managing connectivity between existing and new equipment within the segment. Lead coordination for internal/external audit programs and support issue resolution through teamwork. Support development of Tableau dashboards for equipment efficiency reporting. Supervise modification and installation works on production sites to ensure project plans are executed as designed. Drive continuous improvement initiatives related to cost down, yield enhancement, process robustness, audit readiness, and non-conformance follow-up.
Equipment Engineer (Laser Mark & TNF) at Infineon Technologies Malaysia Sdn Bhd
March 1, 2017 - November 30, 2018
Perform process stability, sustaining, and improvement to meet company targets; improve equipment reliability and reduce operating costs. Drive equipment integration efforts (e.g., SEC/GEM interface) and communicate effectively with cross-functional teams. Participate in IATF and external audits, and lead technical documentation execution and guidance for teams. Lead maintenance technician supervision for PM scheduling, safety buy-off, setup completion, downtime management, and continuous improvement using OEE/MTBA/UD metrics. Investigate equipment downtime, support equipment modifications/upgrades, and ensure production readiness of parts and WIP/finished products.
Equipment Engineer (Testing) at Infineon Technologies Malaysia Sdn Bhd
May 1, 2016 - February 28, 2017
Analyze equipment monitoring data to improve OEE outcomes and enhance machine stability using deeper analysis and improvement actions. Participate in meetings and training to gather insights to sustain and improve equipment performance. Deliver training and awareness for Green Line project concepts (4Ms: Man, Machine, Method, Material) and coordinate 4Ms activities while reporting status and KPIs to management. Coordinate and audit equipment performance and 5S activities for different platform modules; support cross-functional coordination to ensure smooth system operation.
Engineering Booster (Apprentice Engineer) at Infineon Technologies Malaysia Sdn Bhd
August 1, 2015 - April 30, 2016
Participate in engineering training covering equipment engineering tools analysis, basic operations for production, quality management programs, and SPC tool fundamentals. Train on test turret and pick-and-place equipment including PM, troubleshooting, and package conversion; also train microFlex tester for checker performance and hardware calibration. Perform case studies to analyze root cause of failure for loadboard issues. Support technical documentation and assist with 5S and equipment certification/audit activities; support dashboard implementation for new equipment integration under Green Line project.

Education

Bachelor of Electronics Engineering and Computer Engineering (Industrial Electronics) at Universiti Teknikal Malaysia Melaka
January 1, 2011 - December 31, 2015
Bachelor of Electronics Engineering and Computer Engineering (Industrial Electronics) at Universiti Teknikal Malaysia Melaka
January 1, 2011 - December 31, 2015

Qualifications

Certified Tester Foundation Level (CTFL)
January 1, 2024 - September 29, 2026
Certified Tester Foundation Level (CTFL)
January 1, 2024 - September 29, 2026

Industry Experience

Software & Internet, Financial Services, Transportation & Logistics, Manufacturing, Computers & Electronics

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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