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Office administration and travel ticketing professional with 5+ years of experience managing office operations, government documentation, bookings/re-bookings, customer support, payments/reporting, and staff training/handling. Skilled in MS Office, CorelDRAW, Canva, ChatGPT, and documentation workflows. Known for detail-oriented coordination of PAN/Aadhaar/Passport/Voter ID processes, efficient ticketing using MakeMyTrip and Ticket2Trip, and clear customer communication with strong problem-solving and data record-keeping.…Office administration and travel ticketing professional with 5+ years of experience managing office operations, government documentation, bookings/re-bookings, customer support, payments/reporting, and staff training/handling. Skilled in MS Office, CorelDRAW, Canva, ChatGPT, and documentation workflows. Known for detail-oriented coordination of PAN/Aadhaar/Passport/Voter ID processes, efficient ticketing using MakeMyTrip and Ticket2Trip, and clear customer communication with strong problem-solving and data record-keeping.

Shahid Shaikh

3D Animator, Web Developer, UGC Creator, +1

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Office administration and travel ticketing professional with 5+ years of experience managing office operations, government documentation, bookings/re-bookings, customer support, payments/reporting, and staff training/handling. Skilled in MS Office, CorelDRAW, Canva, ChatGPT, and documentation workflows. Known for detail-oriented coordination of PAN/Aadhaar/Passport/Voter ID processes, efficient ticketing using MakeMyTrip and Ticket2Trip, and clear customer communication with strong problem-solving and data record-keeping.…Office administration and travel ticketing professional with 5+ years of experience managing office operations, government documentation, bookings/re-bookings, customer support, payments/reporting, and staff training/handling. Skilled in MS Office, CorelDRAW, Canva, ChatGPT, and documentation workflows. Known for detail-oriented coordination of PAN/Aadhaar/Passport/Voter ID processes, efficient ticketing using MakeMyTrip and Ticket2Trip, and clear customer communication with strong problem-solving and data record-keeping.

Available to hire

Office administration and travel ticketing professional with 5+ years of experience managing office operations, government documentation, bookings/re-bookings, customer support, payments/reporting, and staff training/handling. Skilled in MS Office, CorelDRAW, Canva, ChatGPT, and documentation workflows.

Known for detail-oriented coordination of PAN/Aadhaar/Passport/Voter ID processes, efficient ticketing using MakeMyTrip and Ticket2Trip, and clear customer communication with strong problem-solving and data record-keeping.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Hindi

Fluent

Gujarati

Advanced

Urdu

Intermediate

English

Intermediate

Arabic

Beginner

Work Experience

Office Manager & Ticketing Coordinator at City Service, Surat

January 1, 2021 - January 1, 2025

Managed office operations and supervised 4 employees. Handled ticket bookings and refunds using MakeMyTrip and Ticket2Trip. Processed PAN, Aadhaar, Passport, and Voter ID documentation. Trained new staff and managed financial client records. Coordinated documentation workflow and supported day-to-day operations, ensuring timely service delivery and accurate records.

Sales Executive at Kateria Honda, Surat

January 1, 2017 - January 1, 2018

Maintained a record of 13 bookings in a single day. Provided customer communication and marketing support, handled customer walk-ins, explained vehicle features, and arranged test drives for a smooth customer buying experience. Planned and executed local marketing campaigns, copied promotional activities, and supported events to generate new leads and increase brand awareness. Guided customers through the end-to-end sales process including vehicle financing, insurance options, and final delivery. Built strong customer relationships to encourage positive feedback, repeat business, and referrals.