Shahrizan Ihsan
I’m Shahrizan Ihsan, an operations, governance, and strategic partnerships professional with 20+ years of experience and 16 years at the Singapore Tourism Board.
About
I’m Shahrizan Ihsan, an operations, governance, and strategic partnerships professional with 20+ years of experience and 16 years at the Singapore Tourism Board. I’ve led multi-market finance, procurement, HR administration, facilities, and commercial partnership work across Malaysia, Thailand, Brunei, and Cambodia—often in a matrix environment with complex reporting lines and no dedicated back-office team.
I enjoy building practical systems that reduce risk and improve decision-making, from governing shared annual budgets and audit-ready procurement checklists to creating an AI-assisted invoice and budget reconciliation tool with human-in-the-loop review. Based in Kuala Lumpur, I’m also an AI adoption consultant founder (NexFlow) and previously contributed to GovTech’s Microsoft 365 Copilot cross-agency focus group, bringing a hands-on, collaborative approach to AI-enabled operations.
- 20 years' experience
- Joined September 2026
Skills· 23
Languages
- EnglishAdvanced
- MalayFluent
Industry experience
- Government
- Travel & Hospitality
- Media & Entertainment
- Software & Internet
- Financial Services
- Professional Services
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Work experience· 14 roles
Founded a consulting practice focused on workflow automation, AI adoption, and operational improvement; launched services in September 2026.
Founded a consulting practice focused on workflow automation, AI adoption, and operational improvement. Co-founded and supported adjacent venture development activities including NexTrip, with service launch planning and delivery in the 2026 period.
Managed regional marketing, strategic partnerships and operational delivery across Southeast Asian markets. Coordinated agencies, vendors and commercial partners; delivered co-investment campaigns, creator programmes and media familiarisation trips. Supported budgeting, procurement, reporting and compliance across geographically dispersed teams. Built an AI-assisted invoice and budget reconciliation tool with human review.
Education· 7
Certifications and awards· 27
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