I am a customer-focused and service-oriented business development professional with hands-on experience in high-volume client interaction, international outreach, and lead generation. I excel at communicating effectively, managing customer relationships, and delivering results in fast-paced, target-driven environments. I am skilled in CRM systems, campaign analytics, and digital engagement, with a strong commitment to service excellence and professionalism.

Shaina Maryam

I am a customer-focused and service-oriented business development professional with hands-on experience in high-volume client interaction, international outreach, and lead generation. I excel at communicating effectively, managing customer relationships, and delivering results in fast-paced, target-driven environments. I am skilled in CRM systems, campaign analytics, and digital engagement, with a strong commitment to service excellence and professionalism.

Available to hire

I am a customer-focused and service-oriented business development professional with hands-on experience in high-volume client interaction, international outreach, and lead generation.

I excel at communicating effectively, managing customer relationships, and delivering results in fast-paced, target-driven environments. I am skilled in CRM systems, campaign analytics, and digital engagement, with a strong commitment to service excellence and professionalism.

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Language

English
Fluent
Hindi
Advanced
Bengali
Advanced

Work Experience

Business Development Associate at Netsynk Inc.
April 1, 2026 - Present
Remote role serving the US market. Conducted 200+ daily outbound calls and multi-channel outreach (email, LinkedIn) to engage international clients and decision-makers. Identified and qualified leads by understanding client requirements and business needs across industries. Scheduled meetings and discovery calls to support the sales pipeline and revenue generation. Built and maintained a structured outbound outreach pipeline to ensure consistent lead flow and follow-ups.
Lead Generation Specialist at Premiere Realty
April 1, 2024 - June 30, 2024
Drove client engagement with 140+ daily interactions to enhance outreach efficiency. Generated 60+ qualified leads through targeted communication and needs analysis. Maintained CRM databases and performance reports to track client interactions. Coordinated with sales teams to improve conversion strategies and service delivery. Managed follow-ups and addressed client queries to ensure a positive customer experience.
Marketing Intern at Ramaesis Realty Private Limited
August 1, 2023 - September 30, 2023
Assisted in email marketing campaigns and digital promotions. Supported branding, content coordination, and campaign execution. Contributed to campaign planning and performance tracking. Collaborated with team members to ensure timely delivery.
Campus Ambassador at MyCaptain
June 1, 2023 - July 31, 2023
Promoted brand initiatives through digital and peer outreach. Generated registrations through relationship-building and engagement. Represented the brand professionally within student communities.

Education

Bachelor of Business Administration (BBA), Marketing at NSHM College of Management and Technology (MAKAUT)
January 11, 2030 - January 1, 2026
Indian School Certificate (ISC) at St. Thomas' Girls' School
January 11, 2030 - January 1, 2022
Indian Certificate of Secondary Education (ICSE) at St. Thomas' Girls' School
January 11, 2030 - January 1, 2020

Qualifications

Digital Marketing Certification (SEO, Social Media Marketing, Google Ads, Email Marketing, Campaign Analytics)
January 11, 2030 - April 30, 2026

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Real Estate & Construction, Education