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Hi, I'm Shanuka Rathnayake, a Technical Project Manager and Business Analyst with 12+ years of experience across IT and banking, driving digital transformation, process automation and stakeholder engagement. I lead cross-functional teams to deliver digital solutions that improve efficiency and enable data-driven decision making. I have a strong track record of knowledge management and collaboration across global teams and am currently starting a Master of Digital Business at EIT (Napier) to deepen my expertise in digital strategy and analytics.…Hi, I'm Shanuka Rathnayake, a Technical Project Manager and Business Analyst with 12+ years of experience across IT and banking, driving digital transformation, process automation and stakeholder engagement. I lead cross-functional teams to deliver digital solutions that improve efficiency and enable data-driven decision making. I have a strong track record of knowledge management and collaboration across global teams and am currently starting a Master of Digital Business at EIT (Napier) to deepen my expertise in digital strategy and analytics.

Shanuka Rathnayake

Project Manager, Web Designer, Web Developer, +5

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Hi, I'm Shanuka Rathnayake, a Technical Project Manager and Business Analyst with 12+ years of experience across IT and banking, driving digital transformation, process automation and stakeholder engagement. I lead cross-functional teams to deliver digital solutions that improve efficiency and enable data-driven decision making. I have a strong track record of knowledge management and collaboration across global teams and am currently starting a Master of Digital Business at EIT (Napier) to deepen my expertise in digital strategy and analytics.…Hi, I'm Shanuka Rathnayake, a Technical Project Manager and Business Analyst with 12+ years of experience across IT and banking, driving digital transformation, process automation and stakeholder engagement. I lead cross-functional teams to deliver digital solutions that improve efficiency and enable data-driven decision making. I have a strong track record of knowledge management and collaboration across global teams and am currently starting a Master of Digital Business at EIT (Napier) to deepen my expertise in digital strategy and analytics.

Available to hire

Hi, I’m Shanuka Rathnayake, a Technical Project Manager and Business Analyst with 12+ years of experience across IT and banking, driving digital transformation, process automation and stakeholder engagement. I lead cross-functional teams to deliver digital solutions that improve efficiency and enable data-driven decision making.

I have a strong track record of knowledge management and collaboration across global teams and am currently starting a Master of Digital Business at EIT (Napier) to deepen my expertise in digital strategy and analytics.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior Business Analyst at HSBC - Global Hub & Core Banking Support

November 1, 2023 - September 1, 2025

Led process-improvement initiatives with macro-based tools and automation to reduce manual effort and increase accuracy. Established and managed the WPB Confluence knowledge space, acting as Project Manager to improve cross-team knowledge sharing and onboarding. Collaborated across global stakeholders to standardise workflows and strengthen audit-ready documentation.

Technical Lead (DPS) at HSBC (Digital Publishing Services)

May 1, 2023 - October 1, 2023

Contributed to Innovation & Automation – Digital Messaging initiatives to enhance customer communications. Supported XML development and content workflows on Adobe Experience Manager (AEM).

Web Production Manager (DPS) at HSBC (Digital Publishing Services)

November 1, 2020 - April 1, 2023

Managed HSBC.com results publishing using Sitecore Enterprise Edition CMS, ensuring quality and timely releases. Contributed to Workplace Migration Project for internal systems, coordinating with tech and operations teams.

Web Production Officer (DPS) at HSBC (Digital Publishing Services)

May 1, 2017 - October 1, 2020

Supported development and maintenance of Global Asset Management websites using Sitecore CMS. Assisted mobile app development using Ionic framework with JavaScript/jQuery; used GitHub for version control.

Project Coordinator at Smart Social Circle - ICTA, Sri Lanka

January 1, 2017 - April 1, 2017

Coordinated projects across government and private stakeholders; tracked milestones, budgets and risks. Produced status reports and facilitated timely delivery and stakeholder communication.

Quality Controller at Looklet

October 1, 2014 - June 1, 2016

Delivered quality approvals for clients including Neiman Marcus, Tommy Hilfiger and JCPenney. Mentored junior team members and uplifted quality standards and throughput.

Web Designer / Developer at Bureau of the Commissioner General of Rehabilitation (BCGR), Sri Lanka

January 1, 2012 - July 1, 2014

Designed and developed bcgr.gov.lk with a focus on sustainable, secure and usable UI/UX. Collaborated with cross-functional teams to deliver enhancements and content updates.

Trainee Production Associate at Innodata Isogen (Sri Lanka)

April 1, 2010 - November 1, 2010

Optimised titles for Apple platforms: EPUB conversion, pricing cycles and 30-day turnarounds. Implemented Fixed Layout, Read Aloud and MathML features to improve accessibility.

Marketing Executive at Sadaharitha Plantations Limited

March 1, 2008 - August 1, 2008

Used market research insights to support campaign planning and execution. Supported marketing managers with collateral and coordination.